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Hi! We are Stacy & Justin Cox. We are both AZ natives. We have been married 17 years (to each other). We have 2 kids, a girl that's 6 and a boy that just turned 5. We have invested every night of our lives using a mattress just to be prepared to sell you a mattress today 😁
Mattress By Appointment Reviews
Nov 7, 2018 at 3:29 PM
Amazing! If you are in the market for a mattress, this is the place to go. I was referred by a friend/coworker and am SO glad I gave them a try. They are informed, quick, nice, polite and very flexible. I was in the market for a king and a queen mattress. I did some research on my own on the kind of mattress I wanted, however Stacy was able to answer all my questions and guide me in the right direction. I purchased 2 memory foam gel mattresses for a steal. And when I reached out a few days later to purchase 2 foundations, Stacy was again quick to respond, flexible with my appointment and came with another bargain. Stacy was amazing and this business is top notch! Thank you SO much for helping get good sleep.
Nov 1, 2018 at 9:46 PM
Ive been in desparate need of a new mattress, so i started looking everywhere. I came across Mattress By Appointment on facebook market and started asking questions. I have been working with Elizabeth and she has been amazing. Very kind, patient, and responds very quickly. We both set up a time to meet at the store and she gave me a run down of all her products. She let me lay on each mattress until i was able to find that mattress that fits my needs. She was able to answer every question i had without hesitation. I would definitely recommend anyone looking for a mattress, to go through this company. Thank you, Elizabeth for being awesome and extremely helpful!
Oct 24, 2018 at 9:59 PM
Great customer service, Jen waited for us until late afternoon . Very knowledgeable. Large selection of mattresses. Thank you.
Oct 22, 2018 at 4:59 PM
Best service buying a mattress! The appointment was easy to set up extremely personable and has the greatest quality of mattresses for the best price!
Oct 17, 2018 at 2:16 PM
Love this place. Easy and affordable. Very kind people and understanding.
Oct 17, 2018 at 2:13 PM
Jen was such a pleasure to work with and so sweet and informative about all of the mattresses they offer. I thoroughly enjoyed my experience and there was absolutely no sales pressure!. And the prices are unbelievably low!
Oct 13, 2018 at 2:37 PM
I had the best customer service experience of a lifetime! Very professional, very reasonable, and super reliable. I will recommend everyone to come set an appointment to get a mattress! Well worth it!
Oct 11, 2018 at 7:49 PM
Amazing deals! And quality mattresses. Plus delivery charge is the cheapest I’ve ever had! Would highly recommend them!!!!
Oct 11, 2018 at 3:37 PM
Liz was very informative and friendly. We had a great experience!
Oct 10, 2018 at 1:17 PM
Comgortable beds at great prices! Excellent customer service. Sales rep is more like a friend. She was very knowledable about products, was honest and gave suggestions how to save money. After visiting other stores, I am so happy I bought my matress here. Thank you so much!
Oct 3, 2018 at 10:51 PM
This was by far the best and easiest experience we have ever had when purchasing a mattress! It was super clean inside and so many options! Highly recommend to anyone who’s needing a new bed ♥️
Oct 3, 2018 at 10:37 PM
Great experience! Excellent customer service and pleasant to work with. Love my new mattress!
Sep 29, 2018 at 1:15 PM
Jennifer let me lay in every bed and make sure I would love the mattress. And the prices are amazing
Sep 28, 2018 at 4:11 PM
I am new to the area and the place was very easy to find. Jen was very helpful and easy to talk with. There was plenty of beds to choose from. It was hard to pick what one I liked better as they were all so great. Financing was also a breeze. I would recommend this place for your mattress needs!
Sep 26, 2018 at 11:47 AM
Oh my this place is AMAZING!!! Best prices and easiest mattress selection ever! Stacey was SO great and made my mattress purchase the easiest purchase ever. Great customer service and great comfort in my selection! Call them!!!
Sep 25, 2018 at 9:36 PM
Stacy was fabulous, great options and financing is a life saver. Also delivery is great option due to me not having a truck. Thank you guys. 😀😀
Sep 21, 2018 at 12:51 PM
Jennifer was very helpful on getting me a new pillow top mattress gave me a great deal would definitely recommend them to anyone looking for a new bed.Chris
Sep 15, 2018 at 10:38 PM
Service was really satisfying and fast!👍 Staff very nice and friendly. Will be recommending alot of family and friends, 10 out of 10. Thank you
edited on Sep 15, 2018 at 10:38 PM
Sep 14, 2018 at 3:50 PM
Jennifer really helped me with getting my mattress. Super patient. Super nice. Great sales pitch, even I tried to help her get my best friend to buy! My family all wanna know how they can get a bed themselves. And of course, I’m gonna direct her to this place with Jennifer. ❤️
Sep 13, 2018 at 4:11 PM
Jen was very helpful and we are so happy with the service we received. We found the right mattress for our needs at an affordable price!
Apr 4, 2018 at 5:06 PM
We purchased two mattresses from here 5 months ago, and we have now been using them for ONLY 3 MONTHS. They’re horrible! They already have “soft spots” from where we sleep, granted my husband is a bigger guy so when his started caving we just shrugged it off, but I on the other hand am 180lbs and mine is now also caving in. I’m disappointed because Jenn talked so highly of the mattresses she was selling us, she was so helpful and now I just feel ripped off. We are young people and don’t spend big amounts on ourselves because we also have kids, this is something we agreed to do together because we desperately needed it after using the same mattress for nearly 8 years.. that mattress was in better condition at the end of its life than these ones are after only 3 months of use. Don’t let the other reviews fool you, everyone is given a cash off incentive to leave a good review. I initially had left a good review but I feel so upset with how this purchase has turned out that I feel other people need to know as well before wasting their time and money.. mattresses are expensive but clearly even spending a huge chunk on an “off” brand means you get what you pay for. Don’t end up disappointed like we did, stay clear of this place! $1600 WASTED.
edited on Apr 4, 2018 at 5:06 PM
Sep 6, 2018 at 5:15 PM
Upon our arrival Beth met us with open arms and went through the benefits of each mattress we had questions on. Honestly enough, she swayed us away from a more expensive mattress to help save us more money with still 5 Star quality mattresss.
We purchased two different beds and I will be referring my friends and family due to the customer service and honesty.
Thank you,
Jason
Aug 28, 2018 at 10:54 PM
I called Beth and she was very professional and kind. She set up an appointment that was convenient for both of us. I want to the mattress site and Beth was on time and welcomed me. She explained how her store worked and we began testing the bedframe and mattresses after her detailed explanation. I choose my preferences and Beth took care of everything! I am very happy and excited for my order to come in.
Aug 18, 2018 at 12:23 PM
Awesome experience with Beth and Jen. So excited for our new bed!
Aug 16, 2018 at 11:52 PM
It was my first time going to this store, and Beth was so great and very accommodating. She recommended the mattress I just bought and I’m loving my new bed. Thanks to Beth!
Aug 8, 2018 at 12:33 PM
Beth and her store was really amazing! She accommodated everything we needed. High quality with affordable price. Check it and find out! Thank you so much for everything Beth! More power! 😊
edited on Aug 8, 2018 at 12:33 PM
Aug 11, 2018 at 11:49 AM
I bought a bed through Mattress By Appointment I bought their brand and the bed is very comfortable and it's really pretty looking too! Lol..
Jen was my favorite, she sold me the bed.. she was very down-to-earth very real gave me a good deal on the bed I was approved through their financing company which helped out a lot because I was pretty broke lol.. I did not feel pressure or pushed into buying anything that I did not want to buy.. I recommend Mattress By Appointment to anybody who is in need of a good quality bed with great customer service.. I went through the Chandler location but they also have one in Scottsdale I was blessed to have met Jen..
Thank you again Jen!!!
Hey that rhymed lol
Aug 8, 2018 at 9:17 PM
Exellent customer service from beginning to end of appointment. I walked out w exactly what i need it. Not to mentioned the affortable prices.
One happy customer.. thank you!
Aug 8, 2018 at 12:32 PM
Beth was so helpful, the store was so chill and found the exact bed I want for the best price.
Aug 5, 2018 at 5:32 PM
Thank you mattress by appointment for giving me such a great and easy process on buying my mattress, very friendly and easy ! The service was amazing. Very well explained
Jul 29, 2018 at 11:31 AM
Jennifer was awesome. She meet with us on our schedule. Worked with us to find the right mattress and get us qualified for financing for a new mattress.
Jul 21, 2018 at 8:27 PM
This was a wonderful place great service fast and Jennifer was amazing thank you !! I highly recommend to anyone and everyone
Jul 17, 2018 at 7:56 PM
Mattress by appointment is an amazing place to get a new bed set! They work with you and are very efficient. You get an amazing bed for a great price! If you are looking, I highly recommend to check them out
Jul 16, 2018 at 7:48 PM
Great customer service, and super easy process to get the mattresses we wanted.
Apr 7, 2018 at 5:42 PM
What great customer service! Thank you Jenn for going above & beyond for me! I feel so fortunate to have stumbled on to this website. Seriously people, their prices are unbelievable!
When Jenn quoted me the price I about fell off my chair as I felt it was incorrect. Everything was just as she quoted with speedy delivery!
Thank you again Jenn!
Linda
Uodate: just ordered my second bed and pillow and it was delivered in less than a week!! The prices will surprise you!!!
edited on Apr 7, 2018 at 5:42 PM
Jun 24, 2018 at 3:43 PM
I had the awesome pleasure of doing business with Jennifer today. She was AMAZING!!! I got an amazing deal on a brand new cal king mattress. I highly recommend this business and Jennifer 😄
Jun 23, 2018 at 3:24 PM
Very personable easy going and helpful sales reps. Respond time is within minutes ready to give mattress suggestions based on your needs and price range. Highly recommended! Thanks so much!
Jun 22, 2018 at 7:26 PM
I needed a mattress today and Jenn came in to help me and I got an amazing mattress for a great deal! I’m extreemely happy!! Fantastic customer service!!!
Jun 15, 2018 at 11:20 PM
BETH AND JANE ARE GREAT , I LITERALLY CAME IN AND FOUND MY DREAM MATTRESS WITHIN SECONDS , I HIGHLY RECOMMEND THEM , THANK YOU SO MUCH FOR EVERYTHING... I WISH I COULD GIVE 10 STARS ...
May 26, 2018 at 6:25 PM
I had a great experience here. Stacy Cox was very nice and helpful and she was able to give us exactly what we needed at a great price. They have an amazing selection as well. I would refer anyone to come here.
May 18, 2018 at 1:32 PM
Awesome store! They helped us right away! Also gave us a great deal! I'm definitely coming back and recommending them to my friends and family! Thank goodness for a store like this!.
Apr 28, 2018 at 10:06 AM
We purchased our mattress for our 12yr old daughter and she loves her full mattress set! They have several models to choose with great quality and reasonable prices. Delivery was great with no problems. Please check them out!
Apr 22, 2018 at 2:49 PM
Very polite and helpful. Gave us a great deal on a brand new bed
Apr 7, 2018 at 6:23 PM
Super easy to deal with! Jen was very friendly, helpful, and got us in and out in a very short amount of time! Painless and great prices!!!!
Mar 30, 2018 at 11:14 PM
Great selection of mattresses at prices that are way less than big retailers! and great service too!
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