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Hello! My name is Kim! My husband, Austin, and I have been selling mattresses since August 2015. I run the business and he shows up periodically for evening appointments, and various manual labor needs... hehe! We've lived in Arizona for a few years and enjoy exploring the many outdoor adventures that it has to offer. We enjoy selling mattresses, but what we enjoy most is helping customers find the right bed for them at an amazing price! Give us a call to see how we can help you! Thanks! Kim & Austin
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Mattress By Appointment Reviews
Apr 20, 2019 at 1:43 AM
I had a specific need for a queen size adjustable bed. That size is hard to find, but Kim at the Scottsdale store knows her inventory. This was the only place I could find an adjustable queen with all the upgrades. It was delivered half way across the country to the correct place and on the specified day. My husband and I set it up by following the easy directions. Everything works great and we both got the best night’s sleep we’ve had in weeks. I recommend Kim at the Scottsdale store for good deals on beds and bedding. -Linda B
edited on Apr 20, 2019 at 1:43 AM
Mar 16, 2019 at 6:21 PM
Good place to go to and good communication recommend to go here when in need of a mattress
Mar 5, 2019 at 10:03 AM
Michelle love ur help wit the beds yesterday and ur delivery today can't wait
edited on Mar 5, 2019 at 10:03 AM
Feb 9, 2019 at 7:10 PM
Great buying experience. We got a premium mattress at a great price. Owner/salesperson was patient and helpful. We will return in 15 years when we need our next mattress.
Jan 30, 2019 at 9:03 PM
My 3rd mattress purchasing here!! Customer service is always great!! Would recommend
Jan 30, 2019 at 9:00 PM
Would recommend to come here for mattress!! Reasonable price and great customer service šš
Jan 19, 2019 at 6:01 PM
Very professional and great pricing! Going to come back for a King size soon.
Jan 19, 2019 at 4:52 PM
Pretry good customer service, friendly and on time, well explained and helpful lady Definitely recommend šš»
edited on Jan 19, 2019 at 4:52 PM
Jan 19, 2019 at 4:30 PM
Isabella was so wonderful helping us out. Very nice people
edited on Jan 19, 2019 at 4:30 PM
Jan 15, 2019 at 9:53 PM
I found Kim on the Facebook marketplace, and she made time to see me in less then 24 hours of me reaching out to her. She was very respectful and kind during our entire appointment. She had me test out a ton of different mattresses to see which I felt would give me the best nights sleep. Kim was so accommodating and her prices were awesome. She really went above and beyond to help me find the right mattress for me. She even delivers which is a godsend for me because I drive a tiny 2 door coupe! I highly recommend working with her if you’re in the market for a new mattress or box spring !!
Nov 3, 2018 at 2:40 PM
My wife and I were looking for a new mattress for a new place. Kimberly and Isabel made sure we were taken care of. Excellent service.
Oct 20, 2018 at 4:50 PM
She was super helpful and flexible with timing! She even worked with my moving schedule which was a few weeks away! Looovvvveee!!!
Oct 13, 2018 at 7:41 PM
Isabel was great! As advertised, easy process and good quality!! Definitely would recommend!
Oct 4, 2018 at 9:17 PM
Really great service. Very sweet and friendly will definitely be suggesting this company to all friends and family .
Oct 2, 2018 at 2:34 PM
We made an appointment and went in an I have to say the owner Kim was wonderful. She took the time to listen to what I was looking for and showed me multiple options and informed me on the quality and knowledge of each one. I would highly recommend if your in the market to get a new mattress please contact them and get the best customer service and the best prices ever!!!
Thank you again for all of your help in our purchase. š
Sep 29, 2018 at 4:26 PM
Kim was awesome! She explained everything really well and assisted with financing.
Sep 7, 2018 at 9:02 PM
Found this place last minute and could not be any happier! Great customer service and a great store with many options and types of mattresses to choose from. Great financing options as well. Overall great experience!!
Sep 5, 2018 at 10:42 AM
We just ordered our third or fourth mattress from Kim. She is always very prompt, knowledgeable, kind and friendly. She always does her best to work our schedule. That is greatly appreciated being that we don’t have a lot of time off of work. We have saved thousands of dollars by using mattress by appointment. I highly recommend giving him a call if you are in need. PS their pillows are incredible!
Sep 3, 2018 at 6:56 PM
Kim is super nice and the prices are super affordable! The mattresses are great quality and the atmosphere at the location is very comfortable. I recommend here to anyone looking for a mattress and they come with warranty!! :)
Aug 29, 2018 at 6:05 PM
Kim is amazing. I'm so happy I found her on Facebook. She is very nice and knowledgeable about her mattresses and her mattresses are good quality.
Aug 22, 2018 at 3:12 PM
Mattress by Appointment has been nothing short of amazing. Specifically, we worked with Kim, who made our experience the best we have ever had with a mattress company! She was patient, honest, caring and extremely accommodating to our needs. This is now the second mattress we purchased from Kim/Mattress by Appointment, and we will continue to return for all of our mattress needs in the future. Thank you again for all of your wonderful customer service experience!
Aug 18, 2018 at 7:05 PM
This is an awesome place to get a bed easy to get approved and have nice beds kim is amazing and very helpful
Aug 11, 2018 at 5:54 PM
Coming here is great!! Great Service and mattresses are amazing! Great quality! Very pleased with my purchase and will be back for my other rooms! š
Aug 11, 2018 at 1:06 PM
Thank you Kim for our new mattress! We would definitely recommend this place!!!
Jul 12, 2018 at 9:09 PM
I have been looking for the perfect mattress for months and Kim helped me find the one! The process was easy and Kim was really kind. Definitely would recommend it to anyone in need of a new and comfortable bed!
Jun 22, 2018 at 8:05 PM
Great customer service and very comfortable environment all together it was a great first experience for me
Jun 15, 2018 at 1:24 PM
Thank you so much to Kim and Austin at Mattress By Appointment! What a fantastic experience. I had company coming and realized I needed a larger bed at the last minute. They instantly responded and by 5:30 that afternoon my bedding problems were over! Reliable quick and super friendly! Definitely will use them for all my future bedding needs :-)
Jun 6, 2018 at 7:51 PM
First time mattress buyer here. Kim was amazing! I was so surprised how easy it was to get exactly what I wanted at such a great price.
Jun 6, 2018 at 5:37 PM
Great experience and friendly owner! She very helpful and knowledgeable!
Jun 2, 2018 at 7:13 PM
AWESOME STORE .. VERY PLEASANT AND THOROUGH. EXPLAINED EVERYTHING DOWN TO THE T. COMING BACK FOR 3 MORE. HIGHLY RECOMMENDED TO ANYONE LOOKING FOR QUALITY MATTRESSES.
May 5, 2018 at 5:12 PM
Kim was wonderful! We had to take our grandchildren with us and Kim was prepared. This was the easiest mattress purchasing trip we have ever done!
May 5, 2018 at 4:05 PM
This place is fantastic! The selection is wonderful and the process is simple and easy!! You gotta try this place out!
Apr 28, 2018 at 3:25 PM
Kim,
Thank you for your patience with this old gal. Making decicions is a slow process for me. Never felt any pressure from you. So excited for my first night's sleep on the new mattress and new platform. I'm happy I came to you because I had a great experience. Everyone needs to experience your great customer service and easy financing.
edited on Apr 28, 2018 at 3:25 PM
May 3, 2018 at 9:15 PM
It was so simple to schedule the appointment and great selection with affordable prices.
Apr 20, 2018 at 5:13 PM
Kim was very helpful and extremely nice. She helped me pick out the perfect affordable mattress. I definitely recommend her to anyone looking for a mattress.
Apr 19, 2018 at 8:57 PM
Fast, Friendly and amazing service! Great quality mattresses for great prices!
Apr 18, 2018 at 9:20 PM
Kim was very sweet and patient with us in trying to in choose a mattress. Awesome customer service and will be using them again for my mattress needs :)
Nov 8, 2017 at 2:41 PM
Kim was amazing! Super friendly and very knowledgeable. Tried every mattress and found my dream sleeper! Iļø can’t wait to sleep on it every night! Iļø know it’s going to be hard to get out of bed! Thanks Kim for everything!!
edited on Nov 8, 2017 at 2:41 PM
Sep 4, 2017 at 5:56 PM
Great Service, Awesome Experience, and an Unbelievable Bed!!!! It's their brand of mattress too, with a 10 year warranty! Seriously, the best bed I've ever owned, and at a lower price than anywhere else I looked. And Kim was awesome, helping me find the right one for the right price. I've had it for two months now, and never slept better! I love that bed!!!!
edited on Sep 4, 2017 at 5:56 PM
Jul 15, 2017 at 12:21 PM
Kim was so nice and helpful. She understood our wants and needs she made mine and my fiancé first time buying a bed together quick and easy! I'd recommend her to anyone!! Thank you Kik for all your help and everything you did and do! We love our new bed and so do our kids!
edited on Jul 15, 2017 at 12:21 PM
Jan 14, 2017 at 9:53 AM
I needed a new mattress for a while. The one I had was so broken down that I was using plywood to prop up the middle so my back didn't hurt. Kim and Austin hooked me up with a new mattress that's pretty amazing. Great people very comfortable mattress, go for the elegance model totally worth it.
Dec 19, 2016 at 4:12 PM
The service was prompt. No waiting for a sales person to be free. The price was excellent. And we were able to take delivery right away! Very good experience for us.
edited on Dec 19, 2016 at 4:12 PM
Dec 19, 2016 at 2:07 PM
Great costumer service. Kim was great to work with. We will use them again.
edited on Dec 19, 2016 at 2:07 PM
Dec 19, 2016 at 1:58 PM
This store by far has the best prices for mattresses and box springs. We have been customers a few times and They have always been prompt, helpful and knowledgeable. The selection has been great and we will continue to be customers in the future. Do not waste money at the mattress stores.
edited on Dec 19, 2016 at 1:58 PM
Dec 19, 2016 at 9:47 AM
People have shopped around and the word is out. If you are in the Scottsdale AZ area shopping for a mattress, and you are sick and tired of Mattress Stores... Then come here, they are amazing people with equally amazing prices!
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