Mattress By Appointment


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1468 Grass Valley Highway
Auburn, CA 95603
West Creek Fin.

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Mattress By Appointment Reviews

1468 Grass Valley Highway , Auburn CA
Nov 4, 2020 at 8:36 PM
Great & easy experience buying a mattress! Reasonable prices for great quality mattresses. Daniel answered all of our questions & was extremely kind & courteous the whole time. Also, it was clean & was easy to do during Covid. Super low prices for same day delivery! 10/10 would recommend!
Oct 22, 2020 at 5:57 PM
This is the 2nd bed or set we've purchased from Matress By Appt. A firm xl twin for my wife and a softer xl twin for me in a standard King setup. The fact that Nick (the owner of Matress By Appt) set us up this way was fantastic as neither one of us had to compromise on a comfort level since we weren't purchasing a single king size mattress like we did previously. Our previous mattress pretty much didn't work out for my wife after about 6 mo. Now we're both super comfortable and are in the same room on a matress that fits our individual needs. I strongly recommend people check them out as we will continue to do business with Matress By Appt in the future.
Oct 20, 2020 at 6:00 PM
Top notch service 👌
Sep 25, 2020 at 12:05 AM
Jul 27, 2020 at 12:44 PM
What a great way to shop! Especially in this time of social distancing, but would be great anytime. Owner lets you in regardless of whether they are there or not, guides you through the store and their inventory. Has all of the details for each product at their fingertips. Was easy to make the right selection. Shopped one day, paid to a secure online site, had the mattress delivered and set up the next day. Prices are exceptional, good quality products, helpful friendly owners. Will definitely shop here again.
Jul 20, 2020 at 12:18 AM
This will be my new go to place for all our mattress needs! I love that it’s family owned, great prices, and they have tons on inventory.
Jul 1, 2020 at 4:01 PM
I had heard a lot about the purple hybrid. Nick told me to lay on a Wellsville hybrid prior to making my final decision. Glad I did! The mattress comes in three different firmness styles, each more comfortable than the purple in my opinion. Best thing is, I saved money too! I would challenge anyone who is shopping for a purple to lay on a Wellsville hybrid first!
Jun 25, 2020 at 2:49 AM
What a awesome bed buying experience, not once, not twice but four times with Nick! Nick listens to what your needs and wants are in a mattress and furniture. He responds quickly and is always a pleasure to speak with. The bed buying experience was 100% you will not be sorry!!
Jun 5, 2020 at 3:19 PM
We chose this mattress store because we would not be exposed to a lot of people as we could make an apt and be the only customer in there. It was, without a doubt, the best shopping experience we have had in years. Not only was the owner very personable, he was extremely knowledgeable. There was not one moment that we felt pressure to purchase a certain type of mattress. We felt completely comfortable spending a long time making a decision. Ii
May 5, 2020 at 6:02 PM
Couldn’t have asked for a better experience! Nick was so helpful and was there to answer any questions throughout the process. Would recommend Mattress by Appointment hands down!
Apr 17, 2020 at 10:59 PM
Had an amazing experience! Nick is super knowlegable and doesn't try to upsale you to make a profit. He made sure to show us every mattress that fit our description and our required needs. He helped us to narrow down exactly what we needed! Highly professional and a personal experience. Great family buisness! Support local!!!
Mar 14, 2020 at 4:05 PM
Great experience can't say enough, customer for life
Mar 3, 2020 at 3:45 PM
Nick was very informative, patient as we were looking for a mattress for my 80 year old mother. and We got an excellent price on a wellsville mattress that was just delivered yesterday. Great and friendly owner and service. Plus shopping local is always best. I highly recommend looking for and buying here
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Jan 19, 2020 at 5:41 PM
Nick was so knowledgeable, great customer service. No pressure to buy. Can’t beat these deals! Best part is you’re supporting local business. Recommend to everyone in NorCal. Love our mattress, bed and new pillows! Savings are amazing! Will definitely be customers for life. Thank you Nick
Jan 9, 2020 at 9:16 PM
Received great service from nick! No pressure to buy. Very knowledgeable and helpful. We purchased a mattress today and the process was so simple. I highly recommend this place of you are looking for a new bed. They also have financing available as well. Great customer service. Great prices. Thank you nick!
Dec 31, 2019 at 12:09 AM
Excellent service
Dec 23, 2019 at 4:31 PM
Wow!!! What a great experience from start to finish!! Nick was amazing from buzzing me into the store to shop on my pushy sales people!!! Answering questions promptly and a quick delivery and set up with a smile on his face!! Would sooooo recommend this business!!! Support small family owned with excellent business standards!!! Thank you again Nick!!!!
Nov 25, 2019 at 10:40 PM
This family owned business has exceptional value and service. They were prompt and very knowledgeable on products to fit our needs and made us feel so comfortable and we instantly knew we could trust them with this important purchase. We highly recommend Nick and Rebecca and will continue to recommend them to friends and family
Nov 20, 2019 at 5:22 PM
Wasn’t sure what to think of this place but turns out I LOVED it! Super easy. Clean! New mattresses. Such great prices. Went in to buy one and instead buying two! Thank you Mattress by Appointment I’ll be sending my friends your way.
Oct 17, 2019 at 10:31 PM
Just purchased a brand new bed yesterday! No break in period was needed for me. Slept like a KING the very first night! This place is great, no pressure sales made shopping fun. Thanks for the great experience. If I could rate 10 stars I would!
Sep 18, 2019 at 6:36 PM
Great prices! Enjoyed the service I received from Nick. Totally polite and knew exactly what I was looking for.
Sep 4, 2019 at 9:10 PM
Excellent customer service!! Their friendly, knowledgeable staff helped me find a great bed that fit my needs. Nick went above and beyond to make sure i was a happy customer! I was able to stay in my budget without ever feeling any sales pressure. I couldn't be more satisfied with my experience.
Jun 27, 2019 at 9:15 AM
Rebecca was absolutely wonderful. This is a small family owned business that specializes in really just giving you great value mattress selection and best price. They keep their costs down very low because they don’t spend a lot on presentation and fancy showroom floors. It’s a practical business model. Not pressured to buy by the owners. They are just informative. Husband Nick with bad knee and Rebecca made a personal two bed delivery two days later. Wunderbar !!! And yes it’s by appointment so best to call !
Jun 7, 2019 at 12:31 AM
Found this store by accident. From the first contact they were very informative and sent tme info that I needed to see if I could qualify for a loan. I was approved. Next day I went to the store. It was very clean and they had nice mattresses. The customer service was great!!! I bought a nice nice mattress and box spring and they delivered the next day to me in Grass Valley. I am very happy with my over all experience and would recommend them if you are looking to buy a new mattress!! Additional comment. I needed another mattress and again had the same great service. Very helpful and take the time to make sure you're happy. My new mattress was delivered today and they put everything together for me. I highly recommend buying from them. I will be a continuing customer.
Jun 5, 2019 at 6:59 PM
He had what we were looking for, at a great price.
May 13, 2019 at 9:30 PM
Awesome business! My boyfriend and I needed a new bed fast and Nick met with us within minutes of reaching out to him. The service was great, all of my questions and concerns were answers and we had our bed fast! We absolutely love it and will be recommending this place to our friends and family. Thank you guys again!
May 6, 2019 at 7:41 PM
Great service made easy!
May 3, 2019 at 2:23 PM
Fast service, very friendly and not pushy. They were very helpful and helped us find something in our price range. I highly recommend them.
Apr 12, 2019 at 8:37 PM
We had an amazing Wellsville mattress from these guys. It was everything they said it was going to be and more. They gave us an amazing price and the best client care and we felt like part of the family there. The bed is so comfortable and we sleep with our baby and have a very good sleep every night. Their mattress covers are also really good get the expensive ones it's worth it 😉👌👍
Jan 13, 2019 at 6:48 PM
Very accommodating and excellent to work with. They know there stuff!
Jan 13, 2019 at 6:31 PM
Nick and Rebecca make it easy to buy a bed. Having an appointment is nice, you can checkout all of the mattresses without feeling rushed. I would recommend Mattress by Appointment to anyone wanting to buy a bed. Pam
Jan 13, 2019 at 5:46 PM
What a great experience! Amazing service, knowledgeable owner, and fast delivery. We absolutely love our new mattress and we are beyond thankful for their expertise in helping choose the right match for us. We recommend this store to all of our friends and family!
Dec 12, 2018 at 2:59 PM
Great customer service!
Dec 10, 2018 at 11:40 AM
We had a great experience. The one on one experience and service was great. Delivery was fast and they really went the extra mile to make it great.
Oct 15, 2018 at 4:56 PM
FINALLY! A bed where I sleep so soundly and look forward to sleeping in my own bed! AMAZING! My back and my health thank you Nick, and team of outstanding and quick service! I will surely come to you guys again and highly recommend to anyone!! Nick you are amazing and your family is beautiful 💕
Oct 11, 2018 at 11:07 PM
Thank you Nick for the amazing customer service, no pressure to buy, helpful information to find the right bed, best pricing anywhere and for being flexible with our pickup schedule. We need more business people like you! Highly recommend to everyone. You won't be disappointed.
Oct 10, 2018 at 2:16 PM
I love the bed! There is no sales pressure at all! There is financing available too! Very happy!!!
Oct 10, 2018 at 10:00 AM
I bought a queen bed from this company and was so impressed with the great price, the helpful service and the delivery time that I bought another full sized bed for my daughter the same week. The owners are very generous with their time and know what they are talking about. Plus the price couldn't be beat. After buying the bed in the morning, I was sleeping on it that night. Wish I could give this business more than just 5 stars. I will definitely purchase a mattress from them again.
Oct 10, 2018 at 9:48 AM
Hi neighbors, Nick is awonderful business man to deal with. He personalized delivery for us, answered all our questions about warranties and guarnteed our satisfaction..personally. Thanks Nick..sincerely Ron & jenyne
Sep 25, 2018 at 7:25 PM
I've been sleeping very comfy since I purchased my mattress at Mattress By Appointment. Wanted to sleep on it for awhile before I commented, now I can attest to the fact that I did get an awesome mattress. Thanks to Nick for being so patient and helping me select the right mattress for my needs. I also have a pillow for "side sleepers", and wow, it is so comfortable. Thank you Nick for all your help. Best to you and Rebecca on your new adventure.
Sep 22, 2018 at 11:17 PM
We just bought a new Cal-King. My wife and I love it. It’s so comfortable and Nick was a great salesman. He let us try multiple mattresses over and over again while my wife settled on the one that felt best to her. No pressure to buy. Kept us within budget. A great experience got the mattress the next day. Would highly recommend them.
Sep 18, 2018 at 10:20 PM
This was our third mattress purchase from Nick. He is a true professional, knowledgeable about the products he sells, offers very competitive pricing, and takes the time to work with his customers. As our daughters have departed for college and professional careers, our time to update/upgrade has come. It is so nice to have Nick (Mattress by Appointment) as a local resource.
Aug 29, 2018 at 4:36 PM
Nick, again, did an excellent job. His explanations really answered our concerns. Super delivery and follow-up service
Jun 16, 2018 at 3:15 PM
Top notch customer service, high quality product and excellent price points! Nick, the owner, was super friendly in making the online appt and then accommodating our schedule for earlier. Great communication! Knowledgeable about products and listened to our needs and made great recommendations at various price point levels for us to choose! He also went out of his way to try to accommodate a same day delivery. Highly recommend his locally owned business.
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