Mattress By Appointment


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1468 Grass Valley Highway
Auburn, CA 95603
West Creek Fin.

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Mattress By Appointment Reviews

1468 Grass Valley Highway , Auburn CA
Jun 27, 2019 at 9:15 AM
Rebecca was absolutely wonderful. This is a small family owned business that specializes in really just giving you great value mattress selection and best price. They keep their costs down very low because they don’t spend a lot on presentation and fancy showroom floors. It’s a practical business model. Not pressured to buy by the owners. They are just informative. Husband Nick with bad knee and Rebecca made a personal two bed delivery two days later. Wunderbar !!! And yes it’s by appointment so best to call !
Jun 7, 2019 at 12:31 AM
Found this store by accident. From the first contact they were very informative and sent tme info that I needed to see if I could qualify for a loan. I was approved. Next day I went to the store. It was very clean and they had nice mattresses. The customer service was great!!! I bought a nice nice mattress and box spring and they delivered the next day to me in Grass Valley. I am very happy with my over all experience and would recommend them if you are looking to buy a new mattress!! Additional comment. I needed another mattress and again had the same great service. Very helpful and take the time to make sure you're happy. My new mattress was delivered today and they put everything together for me. I highly recommend buying from them. I will be a continuing customer.
Jun 5, 2019 at 6:59 PM
He had what we were looking for, at a great price.
May 13, 2019 at 9:30 PM
Awesome business! My boyfriend and I needed a new bed fast and Nick met with us within minutes of reaching out to him. The service was great, all of my questions and concerns were answers and we had our bed fast! We absolutely love it and will be recommending this place to our friends and family. Thank you guys again!
May 6, 2019 at 7:41 PM
Great service made easy!
May 3, 2019 at 2:23 PM
Fast service, very friendly and not pushy. They were very helpful and helped us find something in our price range. I highly recommend them.
Apr 12, 2019 at 8:37 PM
We had an amazing Wellsville mattress from these guys. It was everything they said it was going to be and more. They gave us an amazing price and the best client care and we felt like part of the family there. The bed is so comfortable and we sleep with our baby and have a very good sleep every night. Their mattress covers are also really good get the expensive ones it's worth it 😉👌👍
Jan 13, 2019 at 6:48 PM
Very accommodating and excellent to work with. They know there stuff!
Jan 13, 2019 at 6:31 PM
Nick and Rebecca make it easy to buy a bed. Having an appointment is nice, you can checkout all of the mattresses without feeling rushed. I would recommend Mattress by Appointment to anyone wanting to buy a bed. Pam
Jan 13, 2019 at 5:46 PM
What a great experience! Amazing service, knowledgeable owner, and fast delivery. We absolutely love our new mattress and we are beyond thankful for their expertise in helping choose the right match for us. We recommend this store to all of our friends and family!
Dec 12, 2018 at 2:59 PM
Great customer service!
Dec 10, 2018 at 11:40 AM
We had a great experience. The one on one experience and service was great. Delivery was fast and they really went the extra mile to make it great.
Oct 15, 2018 at 4:56 PM
FINALLY! A bed where I sleep so soundly and look forward to sleeping in my own bed! AMAZING! My back and my health thank you Nick, and team of outstanding and quick service! I will surely come to you guys again and highly recommend to anyone!! Nick you are amazing and your family is beautiful 💕
Oct 11, 2018 at 11:07 PM
Thank you Nick for the amazing customer service, no pressure to buy, helpful information to find the right bed, best pricing anywhere and for being flexible with our pickup schedule. We need more business people like you! Highly recommend to everyone. You won't be disappointed.
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Oct 10, 2018 at 2:16 PM
I love the bed! There is no sales pressure at all! There is financing available too! Very happy!!!
Oct 10, 2018 at 10:00 AM
I bought a queen bed from this company and was so impressed with the great price, the helpful service and the delivery time that I bought another full sized bed for my daughter the same week. The owners are very generous with their time and know what they are talking about. Plus the price couldn't be beat. After buying the bed in the morning, I was sleeping on it that night. Wish I could give this business more than just 5 stars. I will definitely purchase a mattress from them again.
Oct 10, 2018 at 9:48 AM
Hi neighbors, Nick is awonderful business man to deal with. He personalized delivery for us, answered all our questions about warranties and guarnteed our satisfaction..personally. Thanks Nick..sincerely Ron & jenyne
Sep 25, 2018 at 7:25 PM
I've been sleeping very comfy since I purchased my mattress at Mattress By Appointment. Wanted to sleep on it for awhile before I commented, now I can attest to the fact that I did get an awesome mattress. Thanks to Nick for being so patient and helping me select the right mattress for my needs. I also have a pillow for "side sleepers", and wow, it is so comfortable. Thank you Nick for all your help. Best to you and Rebecca on your new adventure.
Sep 22, 2018 at 11:17 PM
We just bought a new Cal-King. My wife and I love it. It’s so comfortable and Nick was a great salesman. He let us try multiple mattresses over and over again while my wife settled on the one that felt best to her. No pressure to buy. Kept us within budget. A great experience got the mattress the next day. Would highly recommend them.
Sep 18, 2018 at 10:20 PM
This was our third mattress purchase from Nick. He is a true professional, knowledgeable about the products he sells, offers very competitive pricing, and takes the time to work with his customers. As our daughters have departed for college and professional careers, our time to update/upgrade has come. It is so nice to have Nick (Mattress by Appointment) as a local resource.
Aug 29, 2018 at 4:36 PM
Nick, again, did an excellent job. His explanations really answered our concerns. Super delivery and follow-up service
Jul 28, 2018 at 11:12 AM
Mattress by Appointment is the best place to buy mattresses in all of Placer County! The store has a lot of great beds to chose from and the owners are very friendly and helpful. Mattress by Appointment not only has mattresses, but also soft sheets and confy pillows. I've never slept better! I definitely recommend this store to anyone who needs a new mattress!
Jun 16, 2018 at 3:15 PM
Top notch customer service, high quality product and excellent price points! Nick, the owner, was super friendly in making the online appt and then accommodating our schedule for earlier. Great communication! Knowledgeable about products and listened to our needs and made great recommendations at various price point levels for us to choose! He also went out of his way to try to accommodate a same day delivery. Highly recommend his locally owned business.
Jun 4, 2018 at 3:40 PM
I had an awesome experience with Nick. I had been given a business card of his a while back and finally decided it was time to get a new mattress! I made an appointment that day and went into the store. Nick was super friendly and was there to answer all of my questions without hesitation. He made it clear that he was really just there to steer me in the right direction, unlike other places that focus on selling as much as they can. I bought a mattress that day and Nick delivered it the next day! Fantastic customer service and i will be referring all of my friends :)
Jun 1, 2018 at 11:02 PM
Very happy with the process & the product. Since we bought an RV mattress we won’t know the ultimate rest & relaxation until our next trip. We do know it fits our space like a glove, and feels 100% better than the previous mattress we had. Looking forward to our next camping trip.
May 18, 2018 at 10:06 PM
Great knowledge of beds. Prices good. Easy to get finance. Highly recommend.
May 18, 2018 at 3:27 PM
Looked every were for the best quality mattress for a good price..I always check reviews to help me to get it right..Called up Nick and he took great care of us..He delivered our mattress and took the old one away too..We saved hundreds of dollar by trusting Nick..I would suggest anyone to call Nick for you new mattress!!!Thanks Nick!!!
Apr 17, 2018 at 4:26 PM
This was by far the most easy and fun mattress/ base purchase ever. I called nick from the Sacramento airport to warn him I was on my way with my in laws and I needed a bed for them as we have just moved into a new place. I was prepared to take look around and end up buying a patch for an old air bed instead. He and his lovely wife are awesome and sorted us out with kindness, product knowledge and efficiency! On top of that Nick was able to deliver the mattress later that day for a perfect deal. Everyone wins! We are so stoked!!! It’s such a cozy bed!
Mar 26, 2018 at 1:58 PM
I seen this company online F.B. I was honestly Leery but I took my chance for I needed mattresses right away. I went in and the owner was super nice and very helpful and willing to go out of his way to make sure my daughter and I had good beds but not super high prices. Slept on my bed for the first time last night and it was totally amazing! Great service great product!
Mar 24, 2018 at 10:15 PM
Great customer service and support.
Mar 23, 2018 at 4:08 PM
I loved that I was able to take my time worth no pressure on picking out my mattress. I received a lot of information that made it easier for me to pick what was best for my needs. I would recommend Mattress by Appointment to everyone.
Feb 16, 2018 at 11:58 PM
The bed is super comfy. Really pleased with customer service, great deal. Highly recommend to all who are looking for a new bed.
Feb 12, 2018 at 7:11 PM
Great Customer service but my mattress I'm not certain about it.
Jan 8, 2018 at 8:52 PM
Really like the "no pressure" atmosphere. Informative and helpful personnel. Don't by til you give them a'll see what I mean...
Dec 30, 2017 at 12:06 AM
Nick and Rebecca were simply the best. Fabulous to work with. Knowledgeable. Helpful. We finally decided on the mattress and when it came in they were flexible and accommodating and they even took our old mattress... Overall the BEST mattress purchasing experience EVER!
Dec 19, 2017 at 10:22 PM
What a great company. I called last minute to see if they had a box spring for my Cal King bed. Nick hunted one down for me and delivered it late afternoon that day. When he arrived it turned out that my bed was an Eastern King and I had ordered the wrong size. Nick took them back and returned an hour later with he correct one. He was so helpful. I highly recommend the company to anyone who want great products and wonderful service
Dec 14, 2017 at 11:12 PM
Absolutely great customer service! ! Nick went above & beyond to make everything perfect! Buy with ease.. he will save you money, and treat you right!!
Dec 10, 2017 at 12:42 AM
Nick has been a pleasure to work with and has very competitive prices for the 3 beds, toppers, pillows we were shopping for.
Dec 6, 2017 at 1:08 AM
Great customer service! Great deals. Very happy with out memory foam twin mattress. My son was super excited for his new mattress and it is super comfy.
Nov 7, 2017 at 9:37 PM
Wonderful Customer service!! Great selection & availability. Fast delivery Service!
Oct 12, 2017 at 4:45 PM
I love this place! I did not only save a lot of money in the bed we needed but the customer service was the best. There was no pressure from any salesman. Nick made everything simple and effortless focusing only in our shopping experience. I would recommend them to everyone in the market to buy a bed at the best price by far.
Oct 12, 2017 at 12:04 AM
The service was the best service I have received while shopping for a mattress and the price that Nick gave us beat the competition. We are so happy with our purchase I will recommend this place to all of my friends and family who are looking to purchase a new mattress.
Oct 11, 2017 at 10:47 PM
I love this place! I did not only save a lot of money in the bed we needed but the customer service was the best. There was no pressure from any salesman. Nick made everything simple and effortless focusing only in our shopping experience. I would recommend them to everyone in the market to buy a bed at the best price by far.
Oct 10, 2017 at 7:32 PM
I'm glad I chose mattress by Appointment it was great I was in and out and got what I wanted thanks Nick.
Sep 3, 2017 at 2:22 PM
Loved everything about this place. The price, the service, the beds! Note that this is the NEW Mattress By Appointment store in Auburn. The other location closed earlier in 2017.
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