About Us
Buy at Your Convenience
SAVE 50 - 80%
Off Retail Store Prices!
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Pay less for what you deserve
Family run business by couple seeking to provide excellent service to our community. Great value, great product, great service. Everyone should afford a great nights sleep.
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Mattress By Appointment Reviews
May 5, 2021 at 1:23 PM
I’m very satisfied with my mattresses I got from this place. I recommend you to get your mattress from here. You won’t be disappointed
Apr 30, 2021 at 4:06 PM
I purchased a queen bed and box spring as well as and a twin matress and I love them both. The prices were reasonable and Dave was amazing he delieverd to me the same day. I highly recommend if you need a good quality matress!
Apr 23, 2021 at 5:08 PM
Tall Dave on Maryland ave made purchasing my bed as easy as tying my shoes lol , but seriously !!!! Everything was fast and efficient, very professional and understanding !!! I appreciate the genuine kindness and help when it came to picking the right mattress!!! Make sure y’all stop in to see Tall Dave, you won’t be disappointed!!!!!!!!!!
Apr 18, 2021 at 1:48 PM
The best place to go and choose from a fine selection of mattresses and support a local business. Fair prices and excellent customer service and mattress delivery!
Apr 17, 2021 at 2:08 PM
Mattress By Appointment is the ABSOLUTE BEST at providing quality customer service and products at BOTH locations (Wilmington/Newark)! I have never experienced the level of care and going BEYOND what is required to ensure customer satisfaction! Dave went beyond the call of duty in so many ways to get me and my family set-up with the BEST!!! I highly recommend this business for ANYONE looking for EXCELLENT customer service and mattress products!!!#SatisfiedCustomer
Apr 16, 2021 at 2:44 PM
Alway have a great experience every time I shop here. Return customer happy again
Apr 15, 2021 at 12:52 PM
This is the best customer service I've had in a long time big Dave was really nice and caring and gave a good financial explanation the delivery was a.s.a.p he called me and told me he would be here by 12pm-3 pm and was here by 1:15pm speedy service and great pricing 👍🏿👍🏿👍🏿👍🏿👍🏿
Apr 11, 2021 at 3:17 PM
This was by far the best customer service I received during my hunt for an adjustable base bed and mattress. Dave was personable, professional, and knowledgeable. I know because I did a lot of research during my several month search. There was NEVER any pressure to buy. He assisted me in making the best decision for my family's needs and gave us a great deal. He and his staff also maintained good pandemic safety precautions during delivery, which was very important to us.
Apr 8, 2021 at 12:07 PM
Bought the most comfortable mattress from Dave. He was friendly and very good at what he does. Would highly recomend
Apr 3, 2021 at 3:33 PM
Excellent customer service, great pricing and selections. Will recommend to anyone looking for a new bed set.
Apr 3, 2021 at 11:26 AM
Big Dave was extremely helpful with setting my mom and me up with beds to help with our aching bodies. Couldn’t ask for a better experience purchasing a mattress.
Apr 1, 2021 at 6:07 PM
Big Dave was so helpful! He set me up with the perfect mattress for me, and helped me save as much as he possiblly could! 5 stars for customer service! I recommend anyone looking for a mattress to shop with big Dave! Great guy.
Apr 1, 2021 at 5:29 PM
I had a Great experience here with Big Dave, he was very helpful and patient! We found the perfect mattress for us and got an AWESOME deal ! Literally we came in and walked out with a mattress perfect fit for us in less than a half an hour.. and didn't go over our budget! Thanks Dave!
Mar 27, 2021 at 12:05 PM
Big Dave in Wilmington was a great salesman. He was knowledgeable and very helpful. I feel that anyone in need of a mattress set should see Big Dave.
Mar 22, 2021 at 6:53 PM
Big Dave was awesome! So helpful! Prices were great and the service was even better. Will definitely recommend them in the future.
Mar 14, 2021 at 11:33 AM
Big Dave was awesome. A people's person. He was on time for my appointment, courteous, and funny. Helped me out and helped me pick the most comfortable matress ever. Helped me through the finance part and worked with my income.Will definitely return when It's time for a new one. Thank you again big Dave.
Mar 9, 2021 at 9:49 PM
Great place to shop big Dave helped us a lot made us good deals instead of just take our money even help delivered it highly recommended to shop there they not there just to try make a buck cause this pandemic going on the really know they stuff will be going back
Mar 6, 2021 at 3:56 PM
Big Dave was a wonderful person to help us find the perfect mattress for both of our needs! He was very knowledgeable and had quick and confident answers for everything we threw at him. I would definitely recommend anyone to schedule with Big Dave to find your perfect mattress!!!
Mar 5, 2021 at 6:13 PM
The Homie Dave knew the right bed we were looking for soon as we step foot in the door
Mar 5, 2021 at 5:55 PM
Dave was amazing salesman! He was informative and patience! Very much appreciated
Mar 3, 2021 at 5:05 PM
Great place to shop great deals pleasant people to work with!! Wonderful experience
Mar 2, 2021 at 7:52 PM
Our representative was BIG DAVE!!!..Great customer service and very patient. He had so much knowledge about each product and instead of telling us what to get he asked us what we liked. The purchase was a decent price and overall I was super happy and please with prices and service.
Feb 28, 2021 at 1:35 PM
Awesome customer service.... great prices!!!! I just updated my boys’ mattress sets and saved so much time and money! Support local business!!!! Support family-owned!!!! Best in Delaware hands-down! You will not be disappointed!!!
Feb 24, 2021 at 1:42 PM
Came in, needed a mattress .. Dave was very professional and the same day delivery was a bonus!!!!
Feb 22, 2021 at 5:29 PM
Fast friendly service, best mattress buying experience I’ve ever had.
Feb 22, 2021 at 5:26 PM
Amazing customer service very friendly and polite recommend highly!!
Feb 5, 2021 at 7:38 PM
Big Dave provided the absolute best service and had great knowledge on each Mattress!
Feb 5, 2021 at 6:16 PM
My guy big Dave took great care of me from the first conversation on the phone and got me set up with THE PERFECT BED!!
Feb 2, 2021 at 3:43 PM
Very professional and nice would recommend anyone who is looking for a mattress to go here would definitely come again
Jan 30, 2021 at 9:39 PM
I made an appointment and showed up a half hour later. I was in and out within 30 more minutes and slept comfortably in my bed the same night. The store was clean and my mattress is still perfect almost a month later. Big Dave was personable, knowledgeable, and went above and beyond to suit my needs.
Jan 28, 2021 at 6:35 PM
I called the salesman was very pleasant and was patient to give me full details of product. I enjoyed the customer service experience. I would most definitely recommend this store and the salesman “ Big Dave.. Thank you so much.
Jan 27, 2021 at 7:59 AM
I was in and out I had a great time there and I would definitely go back there
Jan 24, 2021 at 9:05 AM
My appt Fast and very easy to purchase a king size mattress and bed frame. Big Dave was a great help!!! 10/10 I would recommend this place to everyone looking to save some money on a new mattress
Jan 10, 2021 at 6:18 PM
I am very pleased with my new queen bed that I purchased at Mattress By Appointment . They have a wide selection to choose from at discounted prices . Big Dave was great from start to finish ,his customer service was awesome , from the time I texted to inquire to the time I scheduled delivery !
He was right on point ! I am now all comfy cozy in my bed ! Sure beats sleeping on a futon. Thank you again Big Dave for the excellent customer service !
Jan 10, 2021 at 2:20 PM
I would recommend anyone who needs a bed for a good price to shop here 👍✊
Jan 9, 2021 at 1:23 PM
So I decided today I needed a new mattress as my back has been killing me every night. I have used snap finance before so I redid my application and looked for a mattress place near me. I found mattress by appointment and was a tad skeptical until I read the amazing reviews! AND THEY WEREN'T LYING!! I went in and within 30 min found the perfect mattress for my hubby and I’s needs and at an outstanding price! OH AND I DIDN'T TELL YOU THE BEST PART Dave was able to have it delivered TODAY! Absolutely INCREDIBLE! So thankful to him as I don’t feel I could manage another night on my current bed. Last thing with SNAP I was able to take it home today for just 39$!!!!!!
Jan 8, 2021 at 9:47 PM
I had the privilege to purchase a wonderful mattress from Dave M.....service was impeccable... he knew what I need within a few questions.....purchase on a Wednesday night (the day before New Year's Eve) and the mattress was in my home Saturday morning....
Funny thing is I know Dave from working with him about 15 years ago at Raymour and Flanagan....as a Customer Service Supervisor I got to witness how he treated his customers but never have I experienced it myself until Dec 30th.....
I am ever so grateful/thankful I got the chance to experience his level of impeccable service
Jan 8, 2021 at 12:25 PM
I needed a new mattress and stopped by mattress by appointment And they had what I needed and for a great price
Jan 5, 2021 at 8:09 PM
Always very helpful and informative. I've bought 2 mattresses from there and 4 of my friends have also excellent service . Thanks Big Dave!!!!! 2 thumbs up
Dec 29, 2020 at 9:22 AM
Big Dave really took care of me took the time and effort to show me all of my options I liked the appointment time he was very punctual I had the store to myself during my appointment and it felt like this is a place that I should’ve been coming to along time ago. customer for life
Dec 28, 2020 at 3:53 PM
Wow, the service was stellar. The attention received was professional and simply made my choice of trusting Mattress By Appointment, clearly the best team to get me exactly what I was looking for. Thanks to all.
Dec 24, 2020 at 2:58 AM
Great customer service is rare these days. We thought that excellent customer service was nonexistent, until we walked into Mattress by Appointment and met “Big Dave.” He knows his products. After a few quick questions, he knew exactly what we were looking for. We ended up buying the very first bed that he suggested we try. He made us feel completely comfortable in minutes. He listened, understood our needs and made suggestions. We didn’t feel rushed or pressured at all. It was as if we were buying from a good friend. He provided clear expectations on timing and always responded to any questions we had within minutes. He was incredibly patient and flexible, especially on delivery day when we had to push the time back. I know that it was a huge pain for him but instead of making us feel bad he simply said, “whatever works for you guys.” When Big Dave and Dave arrived with our beautiful mattress, they came with the same professional, positive, friendly and upbeat attitudes that we were greeted with when we walked into the store. They went above and beyond to make sure that we were happy and they genuinely appreciated our business.
We wanted to support a local business but we never expected the truly exceptional customer experience and high quality products that we received.
Dec 23, 2020 at 4:42 PM
Very professional outstanding service, I recommend anyone to go there for mattress really good deals & reasonable prices!!
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