Mattress By Appointment


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SAVE 50 - 80%

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216 S. Maryland Ave
Wilmington, DE 19804
SNAP! Finance
West Creek Fin.

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Mattress By Appointment Reviews

216 S. Maryland Ave , Wilmington DE
Nov 24, 2020 at 7:50 AM
GO SEE DAVE! He made our decision very easy. He was very knowledgeable about their products. The pricing was extremely competitive! He listened to our concerns and we were confident in what he suggested. BEST ALL AROUND SERVICE!!!!!!
Nov 21, 2020 at 3:36 PM
Very wonderful the guys are awesome and great deals and services!!!
Nov 17, 2020 at 2:40 PM
As a 26 year Army “Retired Disabled “ Supply Sergeant, I was taught that as a customer service person you must talk and treat your customer as you would have someone treat you. Big David skill, knowledge and outstanding service was superb and the level courtesy extended to me and my wife “Above and Beyond “ the service you receive from a lot of other places. We will be recommending him and the store to our friends.
Nov 15, 2020 at 6:31 PM
Wasn’t sure what to expect for our first time there, but Wow! Big Dave was very knowledgeable about the mattresses and frames and made sure we got the best mattress for our needs. Dave went out of his way to get our order ready and delivered in the same day. (We went in at 10 and had delivery by 4:15). Dave was able to accommodate last minute changes in sizing when we requested last minute as well. Highly recommend!
Nov 5, 2020 at 7:36 PM
I went in and left out with a brand new mattress ! Big Dave really helped me out today and I really appreciate it I recommend everyone go there! His customers service and customer satisfaction was five stars! Thanks Big Dave! Will be returning for another purchase
Nov 2, 2020 at 5:12 PM
Top quality bed at more than fair pricing
Oct 11, 2020 at 11:22 AM
Big David was a great help and the store has great deals and furniture!
Sep 14, 2020 at 10:22 PM
TOTALLY RECOMMEND! My husband and I were googling places to buy a new mattress, my husband is a big believer in great reviews and reading people's experiences and we were so excited to schedule an appointment after reading all these wonderful remarks. My husband booked an appointment and Big Dave (who was very busy with business, running a couple of shops) met us and took the time to figure out what we needed in a mattress to fit our needs. Saturday was our appointment and Monday afternoon they had our new mattress to us! GREAT CUSTOMER SERVICE!!! If you are in need of a mattress and don't want to pay an arm and a leg for it go see Big Dave at Mattress by Appointment in Wilmington DE :)
Aug 25, 2020 at 2:37 PM
Best place to go to if you want an amazing mattress to have an amazing sleep. And amazing sells guy that works with you big time recommend.
Aug 16, 2020 at 6:02 PM
Amazing service. You guys were really nice and i had a good laugh. I loved the prices too. Thank you guys both so much😀
Aug 6, 2020 at 5:56 PM
Big Dave understands the importance of the customer experience, no pressure in sales or no lame sales pitches! Dave was patient and took his time to make sure I made the correct purchase!
Aug 3, 2020 at 9:35 AM
I reccomend Mattress by Appointment in Wilmington DE on Maryland Avenue. Dave and Dave were really great guys. Thought that it was very nice that Dave called the next day to check and make sure everything was ok with the service and to see how I liked my new bed. They helped me find a really comfortable bed I am very pleased with the service from Mattress by Appointment. I give them a 10. If you nee a great mattress great customer service and great prices. Mattress by Appointment is the place to go. Thanks so much Dave and Dave
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Jul 27, 2020 at 6:11 PM
Dave is a great person , who can help you to find the right mattress for you comfortably & find a good sleep every night !! I would definitely come back to get another one for any member of my family
Jul 24, 2020 at 6:09 PM
I highly recommend anyone looking for a mattress to check this place out. Big Dave was so helpful with us and we found a great deal. He answers all of your questions with no pressure at all. Thank you Big Dave.
Jul 24, 2020 at 6:07 PM
My husband and I had a awesome experience. Found out about them on Facebook and made an appointment for the same day. Big Dave was so patient helpful and friendly with all of us. He took the time to answer all of our questions and show us to our best option. Overall satisfied with the whole experience.
Jul 22, 2020 at 5:14 PM
I would definitely recommend using Mattresses By Appointment. Big Dave went above and beyond to deliver the set I purchased for my grandson. The finance option and delivery made it easy. Five Star service!
Jul 14, 2020 at 12:03 PM
I found this place on a market web site. Made a phone call ,made an appointment. My husband and I went there no one showed. So I called the number there was a mix up with the time. When we finally met Dave we were so happy we hasn't given up on this appt. He was so helpful telling us about all the mattresses. After making our selection we had him deliver it to our home. Him and his helper were very professional. So much so my husband went back a few weeks later to buy a foundation for his parents. Thanks Dave, my bed is comfortable, sleep is amazing.
Jul 9, 2020 at 3:40 PM
Big Dave is awesome took his time explained everything The place is very neat & organized and he doesn’t harassed you to buy a mattress like these other big box store places so we bought a mattress set he delivered it unwrapped it it was a small issue with the mattress he returned it with no questions asked came pick up Mattress and brought the new one the very next day we will shop there again thanks Dave
Jul 4, 2020 at 1:02 PM
I had a wonderful experience big dave really help me out and gave me a great deal. I highly recommend anybody looking for mattress for a great deal hit up big dave.
Jul 1, 2020 at 10:15 PM
Had a great experience at Mattress By Appointment! Big Dave was great! Took his time to explain everything and gave us an amazing deal. The mattress we wanted wasn’t in stock (understandable due to this Covid situation) we didn’t need it for a few weeks anyway, he said it would be about a week.. but no, he was able to get it to our house within a few days! We are thrilled we found the perfect mattress while shopping small and local. Thanks again guys!
Jun 28, 2020 at 9:39 PM
Shout out to "Big Dave". He explained everything to us about each of the mattresses, didn't feel any rush or pressure to pick out a bed. Got an amazing deal! Highly recommend going to him if you are in need of a new bed!! Thanks again Dave!
Jun 27, 2020 at 5:12 PM
Had the best experience! Customer service is amazing and prices are unbeatable. Thank you Dave! Go check them out.
Jun 24, 2020 at 3:31 PM
Mattress by appointment in Wilmington, DE was amazing. Big Dave was very polite and professional. I explained to him how I suffer from back pain and having a hard time sleeping. He pointed out the right mattress for me. I got a mattress and box spring at a very affordable price. Big Dave also gave me the option for same day or next day delivery. I highly recommend this place.
Jun 13, 2020 at 6:55 PM
Had the best experience with big Dave gave me the best mattress for the best price I was working with. Thanks big Dave ur the best. Go check them out u wont be disappointed
Jun 11, 2020 at 5:43 PM
Dave was very nice,polite,and patient with us.He took his time to go over all my options and deals.We really appreciate is dedication to find the right matresses for me.Thank you so much we appreciate you.
Jun 6, 2020 at 8:52 PM
I absolutely loved shopping at the store Dave was very professional and friendly I will recommend people in the future Price was very reasonable
May 27, 2020 at 6:58 PM
Went in on monday searching for the perfect matress ... i got it the very next day ... he didn’t have it in the store but he made it happen !! I love my bed !! Very good deals :) I highly recommend ! Thank you Tall Dave :)
May 25, 2020 at 5:56 PM
I worked with David today at the Wilmington store. Very nice and reasonable. Even when I missed my first appt due to an emergency he was kind enough to reschedule and understand my situation. Now here’s the best part lol.... I just moved and they don’t deliver out of state. Due to my past experience from another store(that is now closed) he tied my bed down perfectly, I was able to get home at a decent time. Thank you so much for the great experience, I’ll be back when I buy my house.
May 24, 2020 at 4:38 PM
Very helpful staff! Dave walked me and explained everything. Very professional and friendly.
May 23, 2020 at 1:19 PM
Great deals, great prices in and out 45 minutes, perfect service, exceeded expectations, I’ll sleep great tonight
May 13, 2020 at 6:03 PM
Tall Dave was very professional and informative. He knew what mattress was right for me with the limited information I gave him. Lol. He was able to assist me with finding two mattress sets for my new home. Definitely will be back and will be referring others.
May 9, 2020 at 12:03 PM
Very pleased with the mattress I was able find at a great price!!! They have a large selection of beds and frames with great deals on all of them. They offer delivery service as well with great customer service! Will be referring people here!
May 7, 2020 at 1:29 PM
Had a great experience and the service was outstanding. Definitely recommend going too.
May 3, 2020 at 4:31 PM
Came in on short notice and gave a great price for the situation.....would definitely come back or refer to anyone else looking for something good
Mar 22, 2020 at 2:07 PM
David is awesome helped my mom out with getting a bed and risers mad sure she was happy and delivered it for us. If you need a bed check him out
Mar 16, 2020 at 9:03 PM
Dave gives great deals & I definitely recommend doing business with!
Mar 16, 2020 at 1:29 PM
Dave hooked me up with a very comfortable bed with affordable price. He can help you to!!! Ask for Dave he will get you right. Very much worth it as well as excellent Customer service.
Mar 16, 2020 at 12:47 PM
C'mon down and see Big Dave prices are excellent and very reasonable so are the mattresses!!
Mar 14, 2020 at 11:00 PM
5stars, large mattress selection, platforms to the mattress covers. Great price an location. Mr David Thank you for all your help. I would recommend this business to all my friends an family. Thanks again, Gina & Troy
Mar 14, 2020 at 9:21 PM
I’ve got to say I’m very happy with the service and my bed is outstanding.. mr Dave was spectacular. I will recommend this store to everyone looking for a bed..
Mar 12, 2020 at 3:35 PM
This place is GREAT! Big Dave really helped me pick out the perfect bed for the perfect price. Everything is on point from the minute you walk in the door to the minute your bed is delivered! The customer service is outstanding and I'm happy to say i would recommend everyone to go see Dave for their next mattress purchase!
Mar 11, 2020 at 8:57 AM
Very great experience!!!! Dave was very professional and provided me with many options!!! I love my new mattress!!!!
Mar 7, 2020 at 3:43 PM
Big Dave was very helpful and made today’s process go smoothly. I knew from the first phone call that this wasn’t a very professional place. Impressed with how clean the store and mattresses were. Great experience
Mar 7, 2020 at 1:38 PM
Big Dave was a very kind and helpful in picking out bed for me & my kids . He made sure we left the store with the beat mattresses , he even double back to find my son an amazing twin that was even better than the one i picked before & i thank him so much for that the delivery was quick and easy and he made sure to put the beds right where i wanted them :) totally recommended from me and my family . Thanks again Big Dave .
Mar 2, 2020 at 2:53 PM
Big Dave was so professional and down to earth . great deals on good quality beds as well . I was able to buy a whole bed for me AND my son !
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