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Mattress By Appointment Wilmington, DE has made it easy to finance your next mattress purchase. We offer a variety of flexible financing options to meet your needs. Click below to get pre-approved online using one of our available financing options.
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Mattress By Appointment Reviews
Sep 12, 2021 at 4:25 PM
Outstanding customer service and super convenient. I really loved how I purchased and had my mattress delivered the same day. I had to have one of the best workers Big Dave help me with my experience. I recommend everyone to go with these guys when making a mattress decision ☺️
Sep 11, 2021 at 12:46 PM
Big Dave was great. He was on time and got me exactly what I needed. I would definitely recommend and come back.
Aug 26, 2021 at 7:48 PM
I just ordered a mattress for my college student. This company was recommended by a friend. It was the best customer service I’ve received in a long time. They texted me updates immediately, were friendly, easy to work with, fast to produce the mattress - wow. This was an excellent experience.
Aug 25, 2021 at 10:46 PM
Today I met with Big Dave who has the best customer service skills, he was very prompt, knowledgeable, helpful, and his prices are very reasonable. If your looking for a Great mattress with all the bells and whistles Big Dave is your guy! I'm telling everyone I know about this A-1 company. Signed a Grateful customer.
Aug 22, 2021 at 4:44 PM
Great selection-good prices-friendly I was able to lay on the beds to ensure comfort, firmness, and texture are what I need. Big Dave is knowledgeable, detail oriented, and a fine gentleman to do business with.
Aug 21, 2021 at 12:09 PM
Excellent service!! Fast and easy financing.Very good selections to choose from! I highly recommend them!🙂
Aug 16, 2021 at 10:11 AM
I recently purchased a mattress at mattress by appointment and I'm pleased to say it was the best decision. Both Dave's were professional, kind,and efficient. I would without a doubt recommend anyone looking for a new mattress to contact them immediately. I love my new bed and thanks again guys for all of your hard work!
Aug 15, 2021 at 1:12 PM
I have previously purchased a mattress from the Newark location.
I moved, and came to the Wilmington location and met Big Dave. From the start, he was smiling and friendly. He also had a mask but we told him we didn't mind if he didn't want to wear it. He took time to ask what we were looking for and gave us the most information i have ever been given about mattresses. Each one, he spoke about as if he had slept on them all! His expertise and absolutely stellar customer service is what sold us. You can price shop and do whatever, but this place is it for mattresses. He also delivers! And let me tell you Big Dave and his coworker were a CHAMP delivering the king sized mattress we purchased. Not only that, but they were so positive and a joy to talk to throughout the entire delivery experience. They even had us set up before they left. Would 100% recommend this location and this business.
Aug 8, 2021 at 2:36 PM
I needed a mattress and box spring in a hurry. I recalled seeing Mattress by Appointment on FACEBOOK, and after I read the reviews, I decided to give them a try. Let me tell you, I was not disappointed. I spoke with Dave. Dave was very kind and extremely helpful. I told him what I wanted and he guided me with my purchase. Dave told me my set would be delivered the same day, AND IT WAS!!! Well within the time frame specified. I am very pleased with my purchase and the service I received. I will definitely do business with Dave again and recommend you do as well.
Sincerely,
BJ Johnson/Happy customer 🙂
Aug 7, 2021 at 6:45 PM
Very friendly and helpful place and reasonable price , i recommend everyone to check it out.
Aug 5, 2021 at 3:14 PM
My experience was the BEST! Big Dave knows his stuff and was very helpful as to what I was looking for in a mattress. Prices are very reasonable as well. Thanks again
Aug 5, 2021 at 1:14 PM
Just picked up my mattress from Big Dave! Great guy and very hospitable. Can’t wait to try out the next mattress.
Aug 4, 2021 at 11:24 PM
Everything was absolutely perfect. Couldn’t ask for better service
Jul 30, 2021 at 7:03 PM
I visited mattress by appointment I brought a box spring in the mattress and a frame for a reasonable price and there I met the salesperson name Big Dave he treated me with dignity and respect I highly recommend this store if you're looking for a good price
Jul 30, 2021 at 6:53 PM
This the best mattress place in Delaware I have been pricing beds for about a month I happened to go to 7-Eleven one day and seen the store so I decided to give it a try and I am so happy that I did every place I've been to was overpriced or the bed was not in stock... At this place you will meet a men named big Dave he is the nicest sales men I have came across in a long time he took his time and answered all my questions and he gave me a good price and delivered it...I had my bed the same day I paid for it he had my bed up in ready in a hour... I appreciate you Big Dave 100% thank you
Jul 20, 2021 at 9:12 PM
Didn't find out about this place when I got my mattress, but the adjustable frame I got from them is priceless!! I was having back issues every morning from the poor frame I had supporting my mattress. I was shown one of the adjustable frames that has very solid construction and get to raise my head and feet at the fraction of the price of a caftmatic! Recommending everyone I know to them. They are great!!!
Jul 13, 2021 at 10:06 PM
Big Dave is literally the man, never met a salesman like this. i scheduled my appointment at Mattress by Appointment yesterday. I went there the next day. i walked in was greeted by Big Dave he asked me what i was looking for in a mattress i told him. the first mattress out of 5 he showed me was the winner. My wife and I were in and out in 20 minutes and Big Dave delivered it to my house 15 minutes later and helped me get it up the stairs! I would recommend this place to anyone who is in the market for buying a new mattress. I cant stress enough how great of a sales experience i had with Big Dave.
Jul 7, 2021 at 3:38 PM
I purchased a mattress from Dave yesterday & I cannot say how thankful I am for his costumer service. He was able to get me a mattress within my price range & also delivered it for me shortly after. You don't get that type of service everywhere!
Jul 4, 2021 at 10:38 AM
Oooooou Weeee! TEN STARS I MEAN ALL THE STARS! This was by far the most stress free experience I ever had. From start to finish Dave helped my Gf and I find just what we needed . And same day delivery (within the hour) . He’s just awesome! People and customer service skill are through the roof! He gives that welcoming feeling as soon as you walk in ! You have go and check him out!
Jul 3, 2021 at 6:07 PM
The customers service is amazing, very helpful and works with customers and he has great people skills.makes you feel very welcomed when you come in the door and makes sure you get the best deals and customers service.
Jul 3, 2021 at 5:58 PM
Hello My name is Felecia and today which is saturday the 4th I went to the store and purchased a mattress the gentlemen was very helpful and very knowledgeable about everything and took his time with us and made sure we were comfortable with what we wanted and helped us out greatly I definitely will be recommending them to anyone and my friends whom need a mattress cant wait to sleep on it and I will be back again and he had a wonderful personality thanks alot Big Dave.
Jun 23, 2021 at 7:35 PM
Awesome experience and excellent service thanks to Dave! The true definition of customer service. Great product and and a great guy highly recommend.
Jun 14, 2021 at 11:31 AM
Very friendly atmosphere! Big Dave was extremely helpful in helping me choose my best mattress. Great service! A+
Jun 7, 2021 at 5:01 PM
Big Dave was very helpful!!!!!!! He even helped me get my stuff home!! I bought 3 mattresses and 2 frames great prices will not shop anywhere else for mattresses again!!
Jun 4, 2021 at 9:55 PM
I purchased a king size pillow top mattress from Mattress by Appointment Wilmington Delaware. Big Dave was awesome he was very knowledgeable and answered every question I asked without hesitation. The delivery service was very fast so fast he beat me home. I would definitely recommend anyone to visit Mattress by Appointment Wilmington Delaware with Big Dave before shopping anywhere else because it is well worth it!!!
May 27, 2021 at 1:45 PM
We had a great experience here with Big Dave. He helped out a lot and help us pick out the best mattress for a good price. Dave answered all of our questions and explained each mattress we had our eyes on. We will be going back to this location soon for another. PS the store is in the corner right beside the 7eleven store we kept driving by it lol. Oh yeah they finance too if you need it 👍
May 24, 2021 at 1:14 PM
I walked into the store and was greeted by Big Dave. He immediately put me at ease. Dave asked me questions about what I was looking for in a mattress then began showing me mattresses that met my needs, all in different price ranges. He gave me the opportunity to try out each mattress. Once I made my decision Dave asked about financing. He walked me thru the whole process and again he made the process easy. In the future I will contact mattress by appointment again.
I just want to say Thank You Big Dave for everything.
May 19, 2021 at 2:42 PM
Dave was amazing to work with and thank you so much for this wonderful mattress!! I’m in love and just want to lay on it all day. I’ll definitely recommend this company to others.
May 5, 2021 at 1:23 PM
I’m very satisfied with my mattresses I got from this place. I recommend you to get your mattress from here. You won’t be disappointed
Apr 30, 2021 at 4:06 PM
I purchased a queen bed and box spring as well as and a twin matress and I love them both. The prices were reasonable and Dave was amazing he delieverd to me the same day. I highly recommend if you need a good quality matress!
Apr 23, 2021 at 5:08 PM
Tall Dave on Maryland ave made purchasing my bed as easy as tying my shoes lol , but seriously !!!! Everything was fast and efficient, very professional and understanding !!! I appreciate the genuine kindness and help when it came to picking the right mattress!!! Make sure y’all stop in to see Tall Dave, you won’t be disappointed!!!!!!!!!!
Apr 18, 2021 at 1:48 PM
The best place to go and choose from a fine selection of mattresses and support a local business. Fair prices and excellent customer service and mattress delivery!
Apr 17, 2021 at 2:08 PM
Mattress By Appointment is the ABSOLUTE BEST at providing quality customer service and products at BOTH locations (Wilmington/Newark)! I have never experienced the level of care and going BEYOND what is required to ensure customer satisfaction! Dave went beyond the call of duty in so many ways to get me and my family set-up with the BEST!!! I highly recommend this business for ANYONE looking for EXCELLENT customer service and mattress products!!!#SatisfiedCustomer
Apr 16, 2021 at 2:44 PM
Alway have a great experience every time I shop here. Return customer happy again
Apr 15, 2021 at 12:52 PM
This is the best customer service I've had in a long time big Dave was really nice and caring and gave a good financial explanation the delivery was a.s.a.p he called me and told me he would be here by 12pm-3 pm and was here by 1:15pm speedy service and great pricing 👍🏿👍🏿👍🏿👍🏿👍🏿
Apr 11, 2021 at 3:17 PM
This was by far the best customer service I received during my hunt for an adjustable base bed and mattress. Dave was personable, professional, and knowledgeable. I know because I did a lot of research during my several month search. There was NEVER any pressure to buy. He assisted me in making the best decision for my family's needs and gave us a great deal. He and his staff also maintained good pandemic safety precautions during delivery, which was very important to us.
Apr 8, 2021 at 12:07 PM
Bought the most comfortable mattress from Dave. He was friendly and very good at what he does. Would highly recomend
Apr 3, 2021 at 3:33 PM
Excellent customer service, great pricing and selections. Will recommend to anyone looking for a new bed set.
Apr 3, 2021 at 11:26 AM
Big Dave was extremely helpful with setting my mom and me up with beds to help with our aching bodies. Couldn’t ask for a better experience purchasing a mattress.
Apr 1, 2021 at 6:07 PM
Big Dave was so helpful! He set me up with the perfect mattress for me, and helped me save as much as he possiblly could! 5 stars for customer service! I recommend anyone looking for a mattress to shop with big Dave! Great guy.
Apr 1, 2021 at 5:29 PM
I had a Great experience here with Big Dave, he was very helpful and patient! We found the perfect mattress for us and got an AWESOME deal ! Literally we came in and walked out with a mattress perfect fit for us in less than a half an hour.. and didn't go over our budget! Thanks Dave!
Mar 27, 2021 at 12:05 PM
Big Dave in Wilmington was a great salesman. He was knowledgeable and very helpful. I feel that anyone in need of a mattress set should see Big Dave.
Mar 22, 2021 at 6:53 PM
Big Dave was awesome! So helpful! Prices were great and the service was even better. Will definitely recommend them in the future.
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