a great experience all the way around! I was able to make an immediate appointment! great customer service Jeff answered all my questions and let me try out every single mattress in the place! they were able to offer me same day delivery and I'm very pleased! special thanks to Jeff for all his help! Thank you,
Amazing service! Jeff helped me pick the right mattress and kept me on my budget. I even got it financed. It didn't even take. But 10 mins to get me financed. I recommend everyone go here instead of going to the corporate stores.
Appointment - DOES NOT WORK. no one showed up. Showed up 10 minutes early. killed 15 minutes. Texted them - then they said would be there in 30 minutes after appointment time. So much for making an appointment. Can't sit in car for 40 minutes in July. Sad - since made appointment that same morning, confirmed at 1 pm for 2 pm appt. Then empty locked up store. I suggest calling them on phone before leaving your house. Then call a 2nd time to confirm when you are half way there. The Yes confirmation 1 hour before means nothing. Phone call 3 hours earlier means nothing
Needed to get a mattress and box spring for my 93 year old WWII Veteran father. We were treated with respect and helped with loading. No hard sell. Just excellent products, good prices, and friendly service.
I am SO impressed with this place!! I've now bought two beds from Jeff, a twin for my son and now a King for my room. It is easy, affordable AND delivered the same day! Will be back and highly recommend
I don't buy mattresses very often, the last one I bought was in "2018." I bought this one from Mattress by appointment, and Jeff was very Courteous, and helpful. He even helped carry it out to the vehicle.
Thanks Jeff, the mattress fit well and is very comfortable
Jeff is attentive and they do cater to you as a person and give you time. No pressure. Great deal. Many variety types and many budget options. Will come back when we need a new one. Plus they do delivery as well. Definitely recommend them.
My husband and I were very pleased with our service at Mattress by Appointment
By chance we met the owner at the door so we immediately got our appointment
We found the mattress we needed and the owner let us know when we could come pick it up due to both of us having other things to get done right then
All in all a very pleasant experience
We highly recommend this place of business in Cocoa
The gentleman that helped us was very polite and respectful of the Covid-19 guidelines. He helped us make an informed decision on which mattress would be best for us. I like that he offered us upgrades of mattress protectors and pillows, which we did get, but he wasn't pushy as a lot of salesmen are. He just let us know what the benefits of those items were. We will definitely recommend them to family and friends.
Jeff at the Cocoa store was great! This is the second mattress I’ve bought from there and all I can say is I LOVE MY BED!!!! There was no pressure to buy the most expensive mattress and I highly doubt you can find better prices. I’d recommend anyone in need of a new mattress to go check them out here.