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Mattress By Appointment : Haines City, FL
Mattress By Appointment Reviews
Jan 22, 2021 at 7:41 PM
The customer service is through the roof. AMAZING!!! My second purchase through the them. I will always continue to be that loyal customer.
Jan 19, 2021 at 4:58 PM
(Translated by Google) Hello I went to buy some matrres for my daughter and the service is very excellent, they explained every detail to me and they taught me all kinds of mattres, thank you very much and I recommend them to all, good service, God bless you.
(Original)
Hola fui a comprar unos matrres para mi hija y el servicio es muy exelente me explicaron cada detalle y me ensenaron todo tipo de mattres muchas gracias y selos recomiendo a todos buen servio dios los bendiga m
Jan 7, 2021 at 6:41 PM
They are very professional and caring and on time so I give them a 👍🏿..I advise anyone looking to go give them a visit you might not leave without...
Dec 22, 2020 at 2:58 PM
This is the best mattress place ever this beautiful couple will help you and work with you on prices.....and delivery was fast and easy. They are so loving and VERY NICE god bless them. I highly recommend all of you to go here you will not be let down.
Nov 28, 2020 at 9:20 PM
I was on a hunt for a mattress and came across this business and from the first point of contact the communication was superb, went to their location and they waited for us and were very patient and professional, I found my mattress on Friday evening was delivered to my home the very next day! Love my new bed! Definitely 5🌟's!
Nov 27, 2020 at 4:02 PM
(Translated by Google) It was a pleasure to make the purchase of our mattress with you. Excellent service and treatment. Thank you very much Mary and Francisco
(Original)
Fue un placer realizar la compra de nuestro mattress con ustedes. Un servicio y trato excelente. Muchas gracias Mary y Francisco
Nov 23, 2020 at 2:56 PM
Highly recommend to anyone looking for a new bed!! I been sleeping on the floor since I moved to poinciana and needed a queen size bed ASAP! They work with every budget and are so friendly and knowledgeable. Mary & her husband helped me find the perfect bed for me and I couldn't be happier. They offer financing which work for me very well! My Mom going to buy her bed this weekend. If you need a new bed, I would give them a call!! They also do same day delivery which was a bonus for me!
Nov 3, 2020 at 5:14 PM
Beware of prices. This company advertises on OfferUp and post pictures of high quality mattresses at a cheap price. See picture below where mattress was shown for $130. Although they contact you promptly, when you speak to them they hold back on prices to lure you to the store then try to get out of it by saying that they were very clear over the phone. When you ask for the price shown in OfferUp, they bring out the cheapest mattress they got which was 5 inches tall. Once you are there, they claim that the price was just marketing to hook you on a credit with a $400 plus mattress.
I asked for their business information so I could a complaint and they threw me out of the store, insulted me saying that I didnt know how to read the offer which claims that mattress start at $130 and that I did not know marketing. And that if I wanted the company info, to Google it.They justified their actions claiming that all other mattress companies do the same. I will contacting their headquarters to file complaint.
Sep 21, 2020 at 12:23 PM
Best prices in town by far with amazing services. The owners themselves helped me out and even personally delivered my bed same day! They took the time to make sure that I knew the difference between each mattress and that I was 100% satisfied with what I bought. Very patient and gave me multiple options and fast financing in order to fit my budget. If you're looking to buy a new bed I would tell you to make an appointment and come here first! You will not regret it. Made the buying process easy and stress free. I will never buy a mattress from anywhere else.
Sep 19, 2020 at 3:59 PM
Very helpful and nice great attitude helped me with all my needs and I left with everything I needed and satisfied will do business again ‼️thank you
Sep 17, 2020 at 6:04 PM
We had a very wonderful experience buying my daughter a memory foam mattress. I searched around for the best deal and they were the cheapest. The mattress is a very high quality Brighten mattress for the cost of the cheaper brands. Mr. Francisco Perez and his lovely wife were both very kind and friendly. They fully explained the pros and cons of the mattress that we were looking. I highly recommend purchasing from them and I will purchase from them again. Thank you for a very pleasurable shopping experience.
Aug 17, 2020 at 3:52 PM
Nice customer services and they have a lot merchandise and all different mattress sizes and prices are really good and the best the have nice stock they take care of me thanks guys 👍👍👍👍aproval y los mejor hablan español tremendas personas super amables y con una atención especial
Jul 25, 2020 at 7:08 PM
(Translated by Google) Excellent service 100% recommended
(Original)
Excelente servicio recomendado al 100%
Jul 17, 2020 at 6:42 PM
(Translated by Google) Very happy with the purchase excellent prices and very good costumer service 🙏 very grateful
(Original)
Muy contento con la compra excelente precios i muy buen costumer service 🙏 muy agradecido
Jun 2, 2020 at 7:42 PM
I found MBA when searching for mattress stores near me. They had time available the same day, so we made an appointment and went in. Mary and her husband were very helpful and we were able to find a mattress that fit our bed and budget. We have been very pleased with the whole buying experience , and love our new mattress.
May 8, 2020 at 12:31 PM
Very content with my new mattress, tested it out for a few days and so far so good 😁, the store owners helped me a lot in choosing and testing out firmness of the mattresses to my liking 😊
May 6, 2020 at 11:06 AM
Great customer service . They we very friendly helpful and patient with me . I got approved in about 4 minutes . I would definitely shop again . I love my new memory foam adjustable bed .
Apr 19, 2020 at 11:06 AM
Owners are very helpful and informative. Same day delivery was a life-saver! Definitely would recommend to anyone!
Apr 4, 2020 at 6:28 AM
Was best experience i have had while shopping for new mattresses. Helped out when everybody else was closing down
Would highly recommend to all my family and friends. Great prices and easy qualify.
Mar 2, 2020 at 8:03 PM
(Translated by Google) Excellent, Cordialea serviviales, attentive and they look for you The best offers .. I recommend them 100% they do not have tricks since they speak to you of course
(Original)
Excelentes , Cordialea serviviales , atentos y te Buscan Las mejores ofertas .. los recomiendo 100% no tienen trucos ya que te Hablan claro
Feb 9, 2020 at 5:32 PM
Great experience and very satisfied with my new bed and the help of setting it up thanks. Will for sure do more business.
Jan 3, 2020 at 5:32 PM
Excellent customer service. Excellent prices. It was a pleasure doing business with Mary and Francisco. They were prepared to deliver my mattresses today, the day I purchased them! I wasn't ready for delivery so it is set up for next week. I will be recommending Mattress By Appointment to all of my friends! Give them a call. You won't be disappointed.
Dec 28, 2019 at 3:17 PM
Store was clean, mattresses are new. by appointment only provides one on one to one in two service. Family owned and it shows. very impressed and will return when ready for a new mattress for my husband and myself.
Oh and they provide free delivery for military personel and nurses 🥳
Dec 23, 2019 at 9:58 PM
(Translated by Google) Excellent customer service. Excellent quality mattresses. Thank you Mary for all your help getting my mattresses this afternoon. And thank you Frank for a smooth delivery.
Merry Christmas and a Wonderful New Year!
Excellent customer service. Excellent quality of mattresses. Thank you Mary for all your help is late for me when choosing the right mattress.
Thanks Frank for making my delivery so easy and fast. Merry Christmas and a wonderful New Year to you!
(Original)
Excellent customer service. Excellent quality mattresses. Thank you Mary for all your help getting my mattresses this afternoon. And thank you Frank for a smooth delivery.
Merry Christmas and a Wonderful New Year!
Excelente servicio al cliente. Excelente calidad de colchones. Gracias Mary por toda su ayuda está tarde para mí al elegir el colchón adecuado.
Gracias Frank por hacer mí entrega tan fácil y rápida. Feliz Navidad y un maravilloso Año Nuevo para ustedes!
Dec 23, 2019 at 3:56 PM
Probably a good store. Never got the chance to shop there. I live out of state and was trying to buy a mattress for my condo in Haines city. The lady on the phone wouldn't even give me a price. Even when she was told the specific size, firmness level, and coil type that was desired. Very disappointing.
Dec 22, 2019 at 8:08 AM
Before moving to Haines City, I discovered MBA as a highly recommended place to purchase bedding. I knew I would need a bed for the second bedroom in my new place. They did not disappoint. During my appointment, I was shown mattresses and foundations that met my needs. The features of each level of bedding were described and demonstrated without any attempt to sell me more than I needed or wanted. Delivery was scheduled at my convenience. The best thing about my experience with MBA Haines City was not just the fair pricing but also the personal service I was shown.
Dec 13, 2019 at 11:33 AM
(Translated by Google) Excellent place
(Original)
Excelente Lugar
Dec 12, 2019 at 8:21 AM
Highly recommend To anyone looking for a new bed!! They work with every budget and are so friendly and knowledgeable. Mary helped me find the perfect bed for me and I couldn't be happier. They offer financing which Mary explained everything so well. Will be recommending to all my friends and family!! If you need a new bed I would definitely give them a call!!
Nov 17, 2019 at 3:23 PM
Me and my wife will recommend this place. You will be 100% satisfied. Excellence Costumer Service and you will love the prices.
Oct 27, 2019 at 5:56 PM
I am over joyed about my new bed Mary was awesome and very helpful and knowledgeable about the kind of bed i wanted. I’m so glad I found Mattress by Appointment Haines City. I work long hard days and a quality night sleep is important. If you need a quality affordable mattress check Mary and her husband Francisco out at MBA Haines City. They are rock stars! Thanks guys
Oct 24, 2019 at 8:19 AM
I got an affordable bed last night at Mattress By Appointment Haines City. From the moment I called to now I have been satisfied with the outstanding customer service I’ve received. Being a college student I am broke, they honestly worked with me with my budget but still giving me a great bed. I am sleeping great now. I will definitely be coming back in the future.
Oct 21, 2019 at 6:57 PM
BEST PLACE EVER!!! They definitely helped me get exactly what I was looking for and the price was GREAT! I will be referring friends and going back to them whenever I move into a bigger place.
Oct 13, 2019 at 3:02 PM
(Translated by Google) Excellent service take me my matress
(Original)
Excelente servicio me lleve mi matress
Oct 12, 2019 at 1:48 PM
Made me feel super comfortable , Process was fast and easy , Best mattress place in the Haines city area !
Oct 9, 2019 at 8:28 PM
This is a family operated store! A husband and wife couple that get great joy from giving people a good night sleep. Best prices in town along with great people! 🛏🛏🛏🛏🛏(⭐️⭐️⭐️⭐️⭐️) definitely recommend them!
Oct 9, 2019 at 8:25 PM
I was really pleased with my experience. This Husband and Wife team are remarkable. They are no pressure, and very thorough with your options. They even deliver same day!
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