About Us
Buy at Your Convenience
SAVE 50 - 80%
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BRAND NEW 50 - 80% OFF RETAIL
We are a local, family owned and operated business. We take pride in providing our community with a great selection of high quality mattresses and a solid alternative to high retail store prices. Our business model eliminates the cost of high overhead and a commission paid sales staff that retailers pass on to you the customer. When you choose to buy your next mattress with us you will receive one-on-one service that is focused on offering you the best mattress option that meets your needs, at the best price. Please take the opportunity to arrange a time to meet with us and see for yourself, you will be glad you did!
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Mattress By Appointment Reviews
Sep 12, 2020 at 2:46 AM
I found Mattress By Appointment when I was searching for a mattress store. I dreaded having to shop high pressure retail mattress stores. When I saw the 5.0 Google reviews and read through some of them it sparked my interest. I read how knowledgeable Shawn is and how easy he is to work with. I decided to visit Shawn’s mattress store and met the man all these reviews are about. All these reviews are genuine and true! Shawn asked me a few questions and then guided me without trying to influence me. The mattress essentially sold itself and you won’t be paying those high retail prices. I had a wonderful night sleeping on my new mattress and I didn’t want to get out of it because it just cuddles you! Shawn will deliver and set up your mattress. He goes above and beyond...he moved my twin bed to another room so I could have the queen put in its place. He’s also helping me attain the correct brackets for anchoring my headboard to my adjustable bed frame. Be sure to visit Mattress By Appointment when shopping for your new mattress. It will be the best decision you make! Thank you for my heavenly mattress, Shawn! Best Regards, Kathy Shambora (Jasper Singer)
Jul 17, 2020 at 2:32 PM
Shawn is great! I made an appointment to come in and had all of my questions answered. He made it quick and easy to understand the types of beds and put no pressure on me to buy. He also delivered the bed to me early with my approval. Would highly recommend!
Jun 24, 2020 at 3:25 PM
Extremely helpful and offered me wonderful guidance in selecting the mattress that is best suited for me. Was very impressed by the knowledge he had on mattresses and the benefits it has on your body! Very respectful and efficient, will return for future purchases!
Jun 24, 2020 at 6:12 AM
Shawn was very knowledgeable about mattresses. He was very professional but not pushy. He made it very easy to choose my mattress. And the prices? Can't be beat! Thanks, Shawn, for a super shopping experience!!
Jun 20, 2020 at 8:22 PM
Sean was extremely helpful. Reasonable pricing. Showed us a lot of different options based on sleeping patterns.
May 13, 2020 at 4:47 PM
Very knowledgeable on the items he was selling, very nice, and delivered to me for free for being in the military. Will recommend!
Feb 5, 2020 at 6:06 PM
Shawn did a great job of showing us the various types of mattresses. The firm queen size we chose had an excellent price and delivery was very quick. It has worked well in our guest room and our guests have been very pleased with how comfortable it is.
Dec 17, 2019 at 11:07 PM
Great place ! Excellent service. Quickly and without any inconvenience
Nov 4, 2019 at 4:19 PM
Super easy, no pressure and a wide selection at a seriously reduced price. I was a little hesitant but for sure will buy from them again.
Oct 25, 2019 at 10:20 AM
It was a wonderful experience at this location. The mattress we purchased is exceeding our expectations! I would highly recommend purchasing your matters from here!
Oct 15, 2019 at 4:22 PM
Shawn, the owner is A very pleasant man. He went above and beyond in helping me find just the right mattress. He even had to get it from another store. And he came to my home and set it up for me.. I will be a repeat customer ask needed. Thank you, Shawn for making this purchase less stressful
Oct 12, 2019 at 11:58 AM
I can't say enough good things about Shawn and Mattress by Appointment. The entire process - from scheduling an appointment, to meeting with Shawn and looking at mattresses, to the delivery process - was a truly enjoyable experience. Shawn is extremely friendly and knowledgeable. He sells great products at great prices. You could go elsewhere to buy a mattress, but you'd be making a big mistake.
Oct 9, 2019 at 2:11 PM
Great service!! So happy with my new bed and the process was so easy!
Sep 12, 2019 at 5:14 PM
Great place. Helped my boys pick out the mattresses they wanted let them try out different types to fit there needs!! Very polite and helpful. Made mattress shopping very easy!
Sep 9, 2019 at 8:01 PM
Great customer service and prices. Would definitely be back when I need another matress.
Sep 8, 2019 at 3:00 PM
This is the place to get a bed I didn't Kno who to go to or where I been sleeping on a air mattress which every 3-4 months need a new it was my boyfriend and I so we looked at a couple places and this is the one we chose Shawn is so nice he explained everything to us he wasn't like the people that make you feel like you have to take the bed I'm very happy with my discussion. And the bed I love it definitely better than a air mattress 😁
Aug 25, 2019 at 7:47 AM
Easy in and out. Great customer service. Love our new mattress and my new pillow. ❤❤
Aug 21, 2019 at 4:09 PM
Don't waste your time going anywhere else. Great mattress, great selection, prices you won't find anywhere else. No need to haggle, no aggressive salesmen. I made an appointment and within 30 minutes I had selected a mattress that was better quality and less expensive than ones I had tried at the other mattress stores in town. An hour later it was delivered. Thanks, Shawn!
Aug 13, 2019 at 10:41 PM
Shawn was very personable. Answered questions without being pushy. And delivered our mattreses inspite of us being far for a reasonable fee. Made sure we were happy with our purchase. Would recommend!
Aug 13, 2019 at 12:20 PM
Easy to contact. Shawn was very accomodating and was able to meet me at his mattress warehouse at a time that was convenient for me. No pressure sales and high quality products. He has everything to fit anyone's budget.
Jul 26, 2019 at 3:39 PM
Quick responses to questions, never felt rushed. Explained all the various types in detail to where I understood. I went back and forth on a couple different ones, and had to go back to store twice. Never once felt pressured nor rushed. Flexible with meeting me around my crazy work schedule hours. Back doesn’t hurt anymore and my wallet wasn’t drained by finally getting rid of my decade old mattress and getting one that allows me to sleep well at night. Not to mention the best pillow ever with a cut out for side sleepers! My hand doesn’t go numb anymore.
May 27, 2019 at 11:49 PM
I hadn't purchased a new mattress in many years, using the same one for way too long but, I was turned off by some of the chain stores and their aggressive selling tactics. I visited Mattress By Appointment in Melbourne over the Memorial Day Weekend and Shawn was friendly, extremely helpful and he took the time to answer all my questions. After looking at a few different ones, I ended up making a purchase and I am extremely happy with my new mattress. Great service and a great price !
May 24, 2019 at 2:44 PM
Love my new mattress. Sean was very professional and made sure I was purchasing what I wanted.
May 16, 2019 at 11:49 AM
Just recently made an appointment with Shawn at Mattress By Appointment. I kept my appointment, one reason even over the phone Shawn displayed excellent professionalism. He was very kind and listened well as to what I was saying, and explaining what I was looking for. Well, when I entered the place of business I was greeted with even more kindness and friendliness.The show room of beds was awesome. The opportunity to check out and lay on every bed was great and Shawn encouraged lying down as long as you wanted. In the end I made a purchase at an excellent price, figured out by Shawn. He himself delivers the bedding, time decided by you, the customer. Excellent service and excellent prices, so I encourage anyone truly looking for suitable bedding, contact Shawn. I purchased the hybrid mattress; now what a comfortable and awesome sleep I get. That bed was recommended by Shawn, his knowledge of his products helps to make you decide. Just ask him and you'll see. Thank you Shawn and Mattress By Appointment!
May 15, 2019 at 3:20 PM
Wonderful shopping experience. No pressure to get get you to upgrade. Shawn is very willing to explain the difference between the different types of construction and you decide which is the mattress for you. We purchased two mattresses. We were able to buy both top of the line for less than half of one at a big name mattress store. We've had these for about a month and love them.
Apr 14, 2019 at 5:47 PM
My new bed is wonderful! Shawn was so helpful with the purchase and set up of the mattresses and bed frame. Not to mention, the prices are very reasonable! I recommend everyone that is in search of a mattress to go to Mattress by Appointment!
Apr 14, 2019 at 1:46 PM
Shawn was great! From the options he gave us to prompt delivery, we couldn’t have asked for more! Would definitely recommend to everyone.
Apr 14, 2019 at 10:57 AM
Wonderful family running this business! Kind and there for you and help you find a good mattress while not killing the bank account. They weren’t there to just sell me a mattress to make money, they were amazing people and would recommend them in a heartbeat! Fast and on time delivery and made sure it was set up right where I wanted it. As a single woman having someone you don’t know come into your home these days is a bit on the sketchy side but I assure you the owners are amazing and there’s no fear of safety issues. I HIGHLY RECOMMEND making an appointment and doing business with this family!
Mar 16, 2019 at 9:25 AM
The salesman Shawn (or Sean) was friendly and helpful from the moment I walked in the store. I bought my support dog, Mango, and she was welcomed, as well. I told Shawn that I was looking for an inexpensive full sized bed that I would sleep on only a few months. He showed me everything in my price range and told the warranties. He explained how the quality of the more expensive beds were different. After looking at them all, I decided on a queen bed thinking it would be big enough for me
AND my dog.
Shawn setup the delivery date. He gave me free delivery because I am a veteran. Friday, he delivered the bed. Before he could get it in, the old bed had to be taken to the garage and the frame that I had bought separate needed setting up. Shawn did both for me. I tried to tip him for taking the old bed out but he refused to take my money. You just don't see this HIGH level of service anymore.
This was such a pleasant and smooth transaction. I would recommend this mattress store 1000 times. Shawn is honest, has integrity and ethics. SHOP AT THIS STORE FOR YOUR MATTRESS!
Mar 13, 2019 at 10:12 PM
From the moment I walked into the showroom of Mattress By Appointment in Melbourne, my experience was a happy one. I was greeted at the door by Shawn, the owner of this unique business. Shawn was knowledgeable, helpful and friendly without being pushy or aggressive - this put me at ease immediately.
As I explained what I was in the market for, Shawn directed me to a few choices that, from his experience, would best suit my needs. As this "Goldilocks" tried the mattresses he suggested, Shawn quoted each price - no shenanigans - no bargaining or bickering.
Within a half hour, the deed was done and the mattress was delivered in record time.
Next time I need a new mattress, this is my new "go-to" place. This Goldilocks is a happy gal who highly recommends Shawn at Mattress By Appointment!
Feb 3, 2019 at 9:11 PM
Did my homework & shopped around but Shawn won my hard earned $ with no sales pressure, extensive knowledge, Best Quality & Delivered Price with Veteran's Discount. My King Mattress & Box Springs are like "Sleeping on a Cloud" Awakening Pain-free, Rested & Energetic. One day I expect daughter Adelyn will be running the business
Jan 21, 2019 at 1:52 PM
I had a very pleasant experience at mattress by appointment working with Shawn! He was very friendly and knowledgeable about his supply. I was able to find the perfect size and style mattress to fit my new apartment. Shawn made the process simple and made me feel comfortable about the mattress buying process. Also, I appreciate the free delivery for military! After 2 peaceful and restful nights of sleep, I am glad I went to mattress by appointment.
Jan 12, 2019 at 4:05 PM
Great people up here! Great prices! Got my mattress about a week ago and I love it!!!! Best mattress company in Melbourne and there locally
Owned!! You just can’t beat a good deal from the local community!! Highly
Recommend them!!
Dec 17, 2018 at 1:58 PM
Shawn was very knowledgable about the mattresses that were in the show room in Melbourne and easily narrowed down the type of mattresses my wife and I would be comfortable with and then gave the pricing structure of the mattress, box spring and stand that would fit into the budget that was set. Buying 2 high quality sets afforded Shawn to cut me a break on the deal and delivery . He set one up to show how easy it was and now can easily set up the other one when the other bedroom is ready after the Reno that is being performed. Thank you again Shawn and I will certainly permote your store and products in the community we have just bought a home in every chance I get .
Nov 23, 2018 at 10:54 AM
Great service. Polite and professional. Not pushy. Awesome prices. And we LOVE our new mattress. Thank you Shawn
Nov 11, 2018 at 5:20 PM
Shawn was very helpful and knowledgeable about the mattresses they sell and made the experience a lot less stressful than some of the other mattress stores in the area. I highly recommend Mattress by Appointment to anyone looking for a great night sleep.
Nov 6, 2018 at 10:25 AM
Just want to give 5 stars for going above and beyond great customer service. Thank you Shawn for going out of your way to deliver a mattress, although I mistakenly purchased the wrong size!!! :)
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