Mattress By Appointment

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Buy at Your Convenience

SAVE 50 - 80%

Off Retail Store Prices!

2073 Pine Ridge Road
Naples, FL 34109

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Mattress By Appointment Reviews

2073 Pine Ridge Road , Naples FL
Sep 24, 2020 at 8:06 AM
We had a great experience with Taylor. He was super helpful and we love the side-lying pillows!
Sep 23, 2020 at 2:20 PM
If you are looking for a great mattress and a reasonable price, this is your place. Customer service is the best and this is my second purchase.
Sep 23, 2020 at 1:15 PM
What a wonderful experience at Mattress by Appointment. Not only did they take their time explaining all the differences between all the options. We felt the one on one experience was very helpful versus stores that don’t really care about your wants or needs. We came from Lehigh Acres and will only come to them for all our bedding needs for now on! Thanks again!
Sep 19, 2020 at 11:25 AM
Awesome selection of mattresses! He was even able to help me load it up, thanks for your help!
Sep 17, 2020 at 4:59 PM
What a great experience here, so happy with our experience and purchase! Our family highly recommend this local business, thanks again!
Sep 14, 2020 at 1:58 PM
I was alittle nervous after reading the previous review but I went with an open mind. I did get two tempurpedic. mattress. I found Taylor very helpful and fair. I also love my mattresses. I tryly did have a good experience and will come back in the future. thank you.
Sep 11, 2020 at 10:47 AM
Taylor was super knowledgeable and gave me lots of information on all the different mattresses he has available. Very accommodating and gave me enough time to make my decision on the new bed. Definitely will recommend!
Sep 10, 2020 at 1:20 PM
Thank you again for the great quality service! Amazing experience!
Sep 8, 2020 at 5:58 PM
great place to shop . Great prices .
Sep 8, 2020 at 3:57 PM
taylor gave us great deals on mattresses! we highly recommend mattress by appointment for all your mattress needs!
Sep 8, 2020 at 12:07 PM
i just purchased a bed and frame and that was the best experience i had with customer service ever. best prices in naples for sure i would recommend mattress by appointment. the owner taylor is very professional.
Aug 28, 2020 at 5:41 PM
Awesome Job Taylor! I found the mattress I wanted for the right price. Thank you for meeting me under short notice! Great Job!!! :)
Aug 28, 2020 at 5:05 PM
We moved from Philadelphia, PA and was able to contact Taylor easily. He helped me figure out what my husband and I wanted for our first home together. I couldn’t have asked for a better experience it was easy, informative and I left super happy. He helped me and my husband feel welcomed and we got a little taste of the southern hospitality.
Aug 28, 2020 at 4:09 PM
I'VE RECEIVED THE WORST COSTUMER SERVICE. I purchased from this company because of all of the reviews & quick responses but I have received NO HELP since I purchased my over $1,000 mattress. I understood you had to make an appointment with the company to see the mattresses, they lock the door while they have you in their office which must be some kind of tactic they use to get you to make a purchase right then and there because they make it seem like you're taking up THEIR PRECIOUS TIME. I got a king size mattress delivered & when I go to un-wrap the mattress I notice a baseball size stain on the bottom of the mattress still in the wrapping. I understood that there is a 10 year warranty on the mattress & it will be replaced over the years only under the conditions that there are NO STAINS. I feel like this will ruin my chances of my warranty because of this stain that WAS NOT CAUSED BY ME but by the companies disregard of CHECKING THEIR ITEMS BEFORE THEY SELL THEM. I e-mailed them about this problem only to get a warranty form to fill out with none of my questions answered. The form tells me to measure everything on the mattress, take all kinds of pictures & I FEEL THIS IS RIDICULOUS TO DO WHEN THIS WAS NOT MY PROBLEM TO BEGIN WITH. They simple took my money & left me in the dark! THEY ARE SCAMMERS. I've called and left voicemails, e-mailed multiple times with absolutely no reply! I WANT HELP, I want my money back for this purchase! This is the absolute worst company to purchase from! Save your money & find a better deal on a better mattress from a bigger company with better costumer service & mattresses that are brand new without stains!! I'D BE SURPRISED TO GET A REPLY TO THIS REVIEW!
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Aug 22, 2020 at 12:36 PM
Great experience! Private showing very knowledgeable. Covered all needs for comfort. Found the perfect mattress!
Aug 21, 2020 at 4:36 PM
Taylor at mattress by appointment was great to work with! I moved down here to Naples from North Dakota and he made starting over and finding a new mattress a breeze! Highly recommend!
Aug 20, 2020 at 7:29 PM
I would recommend this place 100%. Really great customer service , they really know what they’re selling and are very well informed about everything they have in the store. I love my new mattress, and got it for a really good price. Also, they will answer your messages fast and won’t leave you waiting a long time for an answer. I had a great experience as a buyer at this place.
Aug 12, 2020 at 3:49 PM
Great experience. Process very easy and knows his stuff. He will hook you up!!
Aug 11, 2020 at 5:49 PM
Taylor was incredibly knowledgeable and patient. He really took the time to listen to our needs and help us pick the mattress that was right for us. Unparalleled customer service and even better pricing. Would highly recommend!
Aug 11, 2020 at 5:04 PM
(Translated by Google) Excellent service ... and very good prices. (Original) Excelente servicio... y muy buenos precios.
Aug 10, 2020 at 5:40 PM
Had a great experience at mattress by appointment on pine ridge. I got a mattress and I couldn’t be happier about it. The service was great and every one of my questions was answered. Very happy with my new mattress!!!
Aug 10, 2020 at 4:02 PM
Support your local business ! ! Great prices, great quality ! ! Taylor got me in the same day! Very quick & easy. High recommend.
Aug 6, 2020 at 3:31 PM
This Guy knows his stuff. Super awesome. Walked right in, he gave me all of his attention and was able to help me pick out the perfect mattresses for my daughters bunk bed! Thanks again Mattresses by appointment !!!
Aug 5, 2020 at 4:56 PM
Very informational, knows his stuff! Highly recommended! Don’t go any where else! GO MOUNTAINEERS!! #dubvu
Aug 4, 2020 at 4:19 PM
Great company to do business with! Taylor is great to work with and made sure my mother got the perfect mattress for her needs based off her back and neck problems. I highly recommend Mattress By Appointment in Naples FL!!!
Aug 4, 2020 at 2:13 PM
I recommend this place!!! Taylor was super friendly! And very helpful! Totally recommend this place!!
Aug 3, 2020 at 5:40 PM
Very nice wonderful place Reasonable pricing. Would recommend this place
Aug 1, 2020 at 3:03 PM
Best experience ever!!!! Was looking for a great deal and guess what FOUND TAYLOR MATTRESS BY APPOINTMENT!!!!!! #taylorMattressByAppointment
Jul 29, 2020 at 1:07 PM
We just bought two Queen mattresses and box springs from Taylor! Great service, good product and in stock. My teens will be happy kids in their newly remodeled rooms. Make an appointment for a great deal and forget the retail stores. Best decision I made today!!
Jul 28, 2020 at 3:52 PM
Best place to buy a mattress in Naples, FL! Very affordable for great quality. Thank you Taylor!
Jul 27, 2020 at 5:16 PM
Great experience with Taylor at mattress by appointment! He was super helpful in getting me the mattress I needed!! I highly recommend! Can’t beat the prices!
Jul 25, 2020 at 5:38 PM
Best mattress prices in town. Great, friendly, knowledgeable staff that made buying a mattress quick and easy. Definitely recommend if you’re looking for the most comfortable, best priced mattresses.
Jul 25, 2020 at 4:33 PM
Taylor definitely knows what he’s doing, super quick and easy transaction. I was able to try everything out and found one that I liked! His prices are unbeatable I will definitely be recommending him to my friends and family!
Jul 25, 2020 at 12:26 PM
Taylor was a great and knowledgeable person! He made our mattress buying experience so good! He gave information on every single mattress so we knew the best one to pick! We will be referring all of our friends and use him in the future!
Jul 24, 2020 at 4:46 PM
Welcoming and a wonderful experience! Taylor was very nice and inviting. He was very easy going and with no pressure, it was great! We bought all new mattresses for our new home at a fraction of the retail cost. Will never buy from anywhere else! Thank you again Mattress by Appointment!
Jul 14, 2020 at 5:12 PM
Taylor was so knowledgeable and accommodating. I will never buy from any other company! Quick service too.
Jul 13, 2020 at 1:12 PM
I came from New York right off the plane and was able to get an appointment. Taylor is very knowledgeable and extremely helpful. He explained the difference of each of the different mattresses. I am very pleased with the service and discounted prices. I highly recommend mattress by appointment. Florence
Jul 11, 2020 at 2:33 PM
He's really giving a good deal and taking his time to explain you every thing. Very trustworthy and dependable!
Jul 10, 2020 at 2:15 PM
What a great experience I had! I found a wonderful bed for a great price with no pressure to purchase! Christian ran organization that is true to their word on everything!
Jul 9, 2020 at 6:22 PM
(Translated by Google) the experience was very good, everything easy, taylor explains everything and guides you through the whole process. (Original) la experiencia fue muy buena , todo facil, taylor te explica todo y te guia todo el proceso .
Jul 8, 2020 at 1:51 PM
I found Mattresses by appointment on Facebook marketplace. I didn’t know if the trip from Cape Coral would be worth it. So glad that I did...the prices were the best in SW Florida, at 60% below retail costs! Taylor was extremely informational about his selection of beds and their was no pressure to buy! Deliver was available as well. I highly recommend this place for all of mattress needs!
Jul 7, 2020 at 12:30 PM
Thanks Taylor for your great customer service and knowledge of the mattress world. The experience was terrific!!
Jul 6, 2020 at 3:46 PM
Christian business...Great service . Good price.
Jul 6, 2020 at 3:35 PM
He’s a fins fans and has great customer service.!
Jul 6, 2020 at 1:49 PM
Amazing place to get great quality mattresses!! Great service and Taylor is great to deal with!! Highly recommended this place!!!!
Jul 4, 2020 at 2:34 PM
He was able to help me find the right mattress at the right price! I highly recommend mattress by appointments!
Jul 3, 2020 at 2:09 PM
Taylor is super nice and inviting, he knows so much about Mattress. He really made me feel comfortable. I highly recommend coming to him. And he gives amazing prices. And as a customer he concentrates on just you and your needs. You would be silly not to come and try him out!!!
Jun 29, 2020 at 4:54 PM
Fan fricken tasting experience. Personalized and personable, honest with integrity and morality. I’m front the Midwest with Midwest values and this has been an amazing experience. 100% recommended to everyone!!!!
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