Mattress By Appointment


Buy at Your Convenience

SAVE 50 - 80%

Off Retail Store Prices!

2073 Pine Ridge Road
Naples, FL 34109
SNAP! Finance
West Creek Fin.

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Mattress By Appointment Reviews

2073 Pine Ridge Road , Naples FL
Jan 20, 2021 at 2:02 PM
Great customer service, great guy and left with a mattress so we are happy! I highly recommended this business in SW Florida!
Jan 19, 2021 at 6:16 PM
Great customer service! Taylor was very friendly! Super recommended!!!
Jan 19, 2021 at 1:39 PM
Great customer service, Taylor was super friendly Unbeatable prices !! Definitely will recommended to everyone! I highly recommend Mattress by Appointment!!
Jan 19, 2021 at 12:18 PM
Taylor was very informative and helpful. I would recommend taking the time to make an appointment. We bought 3 mattresses and the prices are good.
Jan 15, 2021 at 1:43 PM
I wonderful professional experience. Extremely not knowledgeable on the products and the benefit of each mattress. I highly recommend mattress by Appointment. Five star experience.
Jan 13, 2021 at 3:47 PM
This is local business with a friendly and knowledgeable owner-Taylor Hartsfield. The prices are great....can't be beat! Bring him your business!
Jan 13, 2021 at 2:16 PM
Taylor was awesome to work with! Great selection and great prices! I highly recommend Mattress by Appointment in Naples!
Jan 6, 2021 at 3:10 PM
Definitely a good buy and works well with the customer 👍🏻👍🏻👍🏻
Jan 5, 2021 at 2:32 PM
Thank yoi for the great service and quick. Delivery !
Dec 26, 2020 at 5:00 PM
Was looking for a mattress for my new home and decided to book an appointment. Loved everything about it. It was quick, easy and loved I was able to test the beds out and ask questions. I greatly appreciate your service and thanks again !
Dec 23, 2020 at 10:50 AM
Taylor is super responsive and knows his mattresses. Great deals. I will be back.
Dec 16, 2020 at 4:25 PM
cool very professional. worked with us from start to finish very knowledgeable. The sleeper pillow is awesome. Taylor knows his stuff.
Dec 7, 2020 at 2:28 PM
Taylor is the best! On time and professional
Dec 3, 2020 at 4:34 PM
Great customer service. Quick reply and had everything I needed. Great guy doing awesome and wholesome work. Highly recommend Mattress by appointment.
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Dec 3, 2020 at 3:11 PM
Great guy and he knows his stuff. Answered all questions i had and was very professional. Highly recommended!
Nov 20, 2020 at 4:40 PM
Love the mattresses! Made in USA! So awesome! Let’s support our community and buy local!! Lots of personal attention - this was a blessing for me. Saved money and the mattress is amazingly comfortable.
Nov 3, 2020 at 1:08 PM
Finally bought a queen mattress ~ Taylor saved me 60+% from the big stores. Looking forward to my first night's rest on my new mattress. :)
Oct 26, 2020 at 5:47 PM
Taylor was fantastic!! Super knowledgeable! We purchased two queen mattresses for our kids. We will be back soon for a replacement of our king mattress. We highly recommend!!
Oct 26, 2020 at 1:23 PM
(Translated by Google) The best place to buy mattresses in Naples! Fast, in stock, the best prices and great service. Very happy with the purchase! (Original) El mejor lugar para comprar colchones en naples! Rápido, en stock, los mejores precios y gran servicio. Muy contenta con la compra!
Oct 23, 2020 at 12:46 PM
I just bought a mattress no pressure very knowledgeable of the mattresses he sells plus what a great deal super personal private viewing for those that have concerns . Taylor was great the nice part supporting our local small business .
Oct 15, 2020 at 12:56 PM
Mattress by Appointment was such an easy process to find the the perfect mattresses for my sons bunk beds at a fraction of the cost. They were able to work with my budget and get me a great deal at 65% of retail price for the same thing! I highly recommend Mattress by Appointment in Naples!
Oct 14, 2020 at 7:12 PM
Taylor was extremely helpful. I was so surprised at the fact that Taylor was so thorough and knowledgeable. He truly helped me decide on the right mattress for my needs. I have back problems and I can say I am ecstatic at how easy it was to get not just what I wanted but what I needed for myself. Also the fact that I was able to leave with my mattress the same day was unbelievable and pleasantly unexpected. I recommend for anyone and their family and friends.
Oct 13, 2020 at 4:08 PM
EXTREMELY HELPFUL. Cared about my needs in finding a new bed. Simple payment and its on our way home. Cant wait to jump in tonight!!!
Oct 9, 2020 at 4:38 PM
just met Taylor of mattress by appointments in Naples. he was extremely helpful and knowledgeable. can't wait to recommend him and his business.
Oct 8, 2020 at 5:02 PM
Thank you so much for meeting with me today. Taylor helped me choose a perfect mattress for my best friend with MS... great prices, great help. will definitely be back and refer him to my friends and family....
Oct 5, 2020 at 6:00 PM
Taylor was a pleasure to work with, super nice Andes ay going. He was very informative and helpful with answering all of our questions. He allowed us as much time as we needed to pick out the perfect mattress for our needs. I would highly recommend him to anyone who’s looking for a new mattress.
Sep 30, 2020 at 3:09 PM
(Translated by Google) Thanks for the business, good products, good prices, we recommend this mattress store! (Original) Gracias por el negocio, buenos productos buenos precios, te lo recomendamos esta tienda de colchones!!
Sep 30, 2020 at 3:05 PM
Thank you for the wonderful experience on the mattress buying process! We highly recommend this business!
Sep 30, 2020 at 2:30 PM
Very professional knowledgeable and friendly Plus always support local businesses!
Sep 29, 2020 at 2:49 PM
Great service. Great price. My favorite part is it’s family oriented. Taylor was so friendly and I don’t regret get my mattress here. You guys rock!!!!!!
Sep 24, 2020 at 8:06 AM
We had a great experience with Taylor. He was super helpful and we love the side-lying pillows!
Sep 23, 2020 at 2:20 PM
If you are looking for a great mattress and a reasonable price, this is your place. Customer service is the best and this is my second purchase.
Sep 23, 2020 at 1:15 PM
What a wonderful experience at Mattress by Appointment. Not only did they take their time explaining all the differences between all the options. We felt the one on one experience was very helpful versus stores that don’t really care about your wants or needs. We came from Lehigh Acres and will only come to them for all our bedding needs for now on! Thanks again!
Sep 19, 2020 at 11:25 AM
Awesome selection of mattresses! He was even able to help me load it up, thanks for your help!
Sep 17, 2020 at 4:59 PM
What a great experience here, so happy with our experience and purchase! Our family highly recommend this local business, thanks again!
Sep 14, 2020 at 1:58 PM
I was alittle nervous after reading the previous review but I went with an open mind. I did get two tempurpedic. mattress. I found Taylor very helpful and fair. I also love my mattresses. I tryly did have a good experience and will come back in the future. thank you.
Sep 11, 2020 at 10:47 AM
Taylor was super knowledgeable and gave me lots of information on all the different mattresses he has available. Very accommodating and gave me enough time to make my decision on the new bed. Definitely will recommend!
Sep 10, 2020 at 1:20 PM
Thank you again for the great quality service! Amazing experience!
Sep 8, 2020 at 5:58 PM
great place to shop . Great prices .
Sep 8, 2020 at 12:07 PM
i just purchased a bed and frame and that was the best experience i had with customer service ever. best prices in naples for sure i would recommend mattress by appointment. the owner taylor is very professional.
Aug 28, 2020 at 5:41 PM
Awesome Job Taylor! I found the mattress I wanted for the right price. Thank you for meeting me under short notice! Great Job!!! :)
Aug 28, 2020 at 5:05 PM
We moved from Philadelphia, PA and was able to contact Taylor easily. He helped me figure out what my husband and I wanted for our first home together. I couldn’t have asked for a better experience it was easy, informative and I left super happy. He helped me and my husband feel welcomed and we got a little taste of the southern hospitality.
Aug 28, 2020 at 4:09 PM
I'VE RECEIVED THE WORST COSTUMER SERVICE. I purchased from this company because of all of the reviews & quick responses but I have received NO HELP since I purchased my over $1,000 mattress. I understood you had to make an appointment with the company to see the mattresses, they lock the door while they have you in their office which must be some kind of tactic they use to get you to make a purchase right then and there because they make it seem like you're taking up THEIR PRECIOUS TIME. I got a king size mattress delivered & when I go to un-wrap the mattress I notice a baseball size stain on the bottom of the mattress still in the wrapping. I understood that there is a 10 year warranty on the mattress & it will be replaced over the years only under the conditions that there are NO STAINS. I feel like this will ruin my chances of my warranty because of this stain that WAS NOT CAUSED BY ME but by the companies disregard of CHECKING THEIR ITEMS BEFORE THEY SELL THEM. I e-mailed them about this problem only to get a warranty form to fill out with none of my questions answered. The form tells me to measure everything on the mattress, take all kinds of pictures & I FEEL THIS IS RIDICULOUS TO DO WHEN THIS WAS NOT MY PROBLEM TO BEGIN WITH. They simple took my money & left me in the dark! THEY ARE SCAMMERS. I've called and left voicemails, e-mailed multiple times with absolutely no reply! I WANT HELP, I want my money back for this purchase! This is the absolute worst company to purchase from! Save your money & find a better deal on a better mattress from a bigger company with better costumer service & mattresses that are brand new without stains!! I'D BE SURPRISED TO GET A REPLY TO THIS REVIEW!
Aug 22, 2020 at 12:36 PM
Great experience! Private showing very knowledgeable. Covered all needs for comfort. Found the perfect mattress!
Aug 21, 2020 at 4:36 PM
Taylor at mattress by appointment was great to work with! I moved down here to Naples from North Dakota and he made starting over and finding a new mattress a breeze! Highly recommend!
Aug 20, 2020 at 7:29 PM
I would recommend this place 100%. Really great customer service , they really know what they’re selling and are very well informed about everything they have in the store. I love my new mattress, and got it for a really good price. Also, they will answer your messages fast and won’t leave you waiting a long time for an answer. I had a great experience as a buyer at this place.
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