Mattress By Appointment


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506 Manchester Expressway
Columbus, GA 31904
West Creek Fin.

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Mattress By Appointment Reviews

506 Manchester Expressway , Columbus GA
Jul 16, 2021 at 4:01 PM
Great service. Roger was great to work with. Same day delivery and extremely helpful. Great prices as well
Jun 11, 2021 at 8:18 AM
Roger is so amazing. He was able to help me find the perfect mattress and have it delivered exactly when I needed it . I will always. Use this company .
Jun 5, 2021 at 3:03 PM
Excellent and prompt services,very outspoken.Thanks alot again
May 28, 2021 at 4:10 PM
Roger was very professional, patient and kind. Highly recommend him for mattress needs.
May 27, 2021 at 6:20 PM
This is a great place to get a new mattress. Roger was very well informed on their inventory and was transparent about pricing. If you want to get a new mattress at a discounted price schedule an appointment here.
May 8, 2021 at 11:04 PM
Roger was great, he had another customer in the store and was still able to assist us both. I was financed and out the store within an hour. Roger is a great Asset to the company.
Apr 9, 2021 at 2:57 PM
Back in November I purchased a king size therapeutic mattress I believe it is, I have enjoyed it immensely. What I had to get used to is not having the two box springs that go underneath, as you can see you can see how long it's been since I bought a new mattresses. I had no idea when I purchased it back in November that it came with iron rails now. The one I purchased back then was low to say the least, so I wanted my bed to be higher from the floor, so today I purchased new rails about 4 inches higher and it made my bed feel so much better. Roger assured me that it would be delivered today, he made good on his promise and it's raining outside, he and Gavin quickly brought it in set it up took the old one out what more can I say service guaranteed. If you're looking for a good quality mattress amazing customer service schedule your appointment with mattress by appointment. πŸ‘πŸΎπŸ‘πŸΎπŸ‘πŸΎ Thank you guys.
Apr 8, 2021 at 5:57 PM
Roger was extremely helpful and so polite. Totally enjoyed the process he made it very easy and was very helpful
Apr 2, 2021 at 7:16 PM
Roger was very helpful and friendly.
Mar 27, 2021 at 6:19 PM
Great customer service roger was very patient polite and helpful I received a ten year warranty and delivery was amazing I would definitely recommend getting your mattress from here I will be a returning customer !
Mar 26, 2021 at 12:52 PM
Roger was great! Very helpful & helped us negotiate pricing. The prices are already very affordable, usually more than half off retail pricing. They have top quality & brands & adjustable bases. I have bought 2 beds here & just helped my grandma buy 3 more from here for her new house. Highly recommend shopping here first.
Mar 26, 2021 at 12:52 PM
If your back is hurting and you want an amazing mattress at an amazing price this is the place to go! Previously bought a mattress at sleep center and was ripped of for the price, came here and was amazed by the customer service, price and product that they had available. If I could give it more than 5 stars I would!
Mar 10, 2021 at 5:37 PM
5 star. They would accommodate all your needs. Humble sales man - Roger. Loved my experience.
Mar 5, 2021 at 10:04 PM
I made an appointment and stopped by on Feb 17, 2021. Roger was very helpful, patient and accommodating. I looked at several mattresses and asked a lot of questions. The process is too easy & the deals are too good which made me skeptical. I have a brand new mattress; paid $1 down. Same day delivery too!! The leasing company offers flexible pay plans and have courteous customer service.
Feb 22, 2021 at 12:06 PM
I had the best experience and received brand new mattresses for my home. I will be coming back and recommending to everyone I know and don't know. There service is just that good.
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Feb 20, 2021 at 6:28 PM
Love love love! Could not have found a better priced new mattress anywhere! It's so comfy and came with a 5 year warranty. Roger helped me with loading and was so thoughtful. I felt awkward laying on mattresses in front of a stranger so he walked around a corner for me πŸ˜…. I recommend this place to anyone looking for a new mattress!
Feb 4, 2021 at 5:27 PM
Great experience. Went in and was greeted right away. Super helpful and not pushy about sales. He offered to let me test out the mattresses while he did some work to give me some quiet thought. I ended up going with a more expensive mattress not because of him but because I feel in love with it once I layed on it! Great price for box spring and mattress with 10 year warranty. He also offered delivery and was even early. Under promise and over deliver. Couldn't have asked for a better experience.
Jan 5, 2021 at 3:47 PM
The reviews are correct! Very nice people here that treat you like a friend/family. I will be back for the next mattress soon. A+A++++
Dec 24, 2020 at 5:17 PM
Great experience! Great service! I looked all over Columbus and this is where you will find the best quality for the best price. Awesome communication! I will be back for my next mattress.
Dec 22, 2020 at 1:06 PM
Great place to buy mattresses. Outstanding people. And quality mattress. Best place in town.
Dec 5, 2020 at 5:11 PM
I loved my experience here. The staff is very friendly, helpful and considerate. Delivery was quick and the price was very reasonable. I love my new sealy mattress and mattress protector! Thank you.
Sep 18, 2020 at 10:54 AM
Great people. I appreciate the wonderful deal on the mattresses.
Sep 6, 2020 at 8:26 AM
I have already posted one review, but this review is based on the day after! What a wonderful sleep πŸ’€ I had! Roster and Israel thank you again for the wonderful service! I can wait until you deliver my daughters bed next week! My bed feels amazing!
Aug 13, 2020 at 9:47 PM
10/10 recommend! The owner and staff were highly efficient and knowledgable. Unlike anywhere else in the area, their staff was completely personable. Most places are pushy. While our visit was not drawn out, we felt informed but also did not have to spend too much time picking out an awesome mattress. Great selection, not overwhelmed and retail was incredibly well priced. We have and will recommend our family and friends to purchase their next mattress from Mattress By Appointment.
Aug 12, 2020 at 4:12 PM
very good quality. They were very friendly i love the mattress set!
Aug 8, 2020 at 12:32 PM
I went in needing a new King size mattress and found more than I could have expected. They worked with me on the price of the King size mattress and I was able to also get a Queen size mattress for my daughter who was much overdue for one as well. They were very professional and answered all of my questions, which I had a lot of. It was my first time buying a mattress myself and at the beginning of the process I had the same anxiety as I would buying a new car. But once I got there it was personalized and I wish I was better with names because the gentleman that helped me was the absolute best. I we ordered the Queen mattress which would be delivered on a different day than the King mattress, and they only charged me 1 delivery fee. They also hauled off the old King mattress for us so I didn't have to figure out how to do that. Honestly if I could give them like 100 5 star 🌟 reviews I absolutely would. You won't beat the prices and the experience was a million times better then I expected it to be. I highly recommend them to anyone and everyone needing a mattress, box spring, bed frame, adjustable bed or a dozen and a half other related things.
Aug 3, 2020 at 9:38 PM
Great disccounts. And customer service the best.
Jul 31, 2020 at 9:11 PM
Finding our perfect mattress with Israel was so quick and easy! He had a great selection and we found a perfect one that fit our needs perfectly! He talked with us and made us feel good about the price and purchase and told us everything to know about the warranty and how best to pay so that you get the best price for the mattress! The mattress was also a wonderful price for the quality! All around a great place and great guy!
Jul 27, 2020 at 6:58 PM
This place is awesome they have great prices great customer service. I recommend this place if you need a mattress I know if I ever need another one I will be buying one from them
Jul 25, 2020 at 7:15 AM
We needed to get a bed set up for my newly commissioned officer son who had been on military installations for 7 months with no breaks due to COVID. I was impressed with Mattress by Appointment’s prompt and professional responses to my inquiries. They said they would help us make it happen and they did. Great prices. Great service. Great product. I also appreciate the respect they showed toward the military and the great accomplishment my son had achieved. I’ve already recommended them to his roommate.
Jul 24, 2020 at 4:53 PM
Awesome service, same day delivery. Quality products at a great price. Will use again.
Jul 22, 2020 at 7:06 PM
Man I LOVE MY BEDπŸ˜πŸ™‚it came literally 2 hours after I paid for it , Israel Israel was very polite nice & helped me out‼️‼️Very comfortable loved it
Jul 22, 2020 at 4:39 PM
Great experience from picking right mattress to delivery. We love the new mattress.
Jul 19, 2020 at 12:08 AM
My first experience with Mattress By Appointment was awesome, my second time was even better. On the spot service, approval and merchandise. The selection was great, the attention I received was pleasantly surprising. Israel went above and beyond to provide superior service, he delivered the mattresses, set them up and even took the old ones out!! Outstanding right, I know!!! I wouldn’t dare go else where I wouldn’t suggest you go anywhere else but to Mattress By Appointment!!
Jul 16, 2020 at 12:50 PM
Great service!! Same day delivery!! I am definitely coming back!! Thank you Rick and Roger for the professional service.
Jul 16, 2020 at 3:43 AM
I felt very comfortable during the process and didn’t feel like just another sale. Israel was incredibly kind and courteous. With his help, I found the perfect mattress and for the perfect price! My selection even has a 10 YEAR warranty!! I will def be back to make a second purchase. I highly recommend this company!! Thanks for sending me Antonio!!
Jul 15, 2020 at 4:50 PM
This mattress store lacks any type of customer service and professionalism. Granted the sales person was with another customer, I didn’t even get a hello, someone will be with you in a minute. After 10 minutes of waiting and walking past the sales rep on 3 separate occasions; needless to say I left without the two mattresses I intended to buy for my kids and still no salutation from the sales rep. Avery’s Furniture Express here I come, maybe they’ll like my money more!
Jul 8, 2020 at 6:17 PM
I bought a mattress today and was so very pleased with the customer service. Great experience! I will shop here every time. The mattress I purchased even came with a ten year warranty!
Jul 3, 2020 at 5:16 PM
Good quality matters and good customer service and they also deliver
Jun 23, 2020 at 5:40 PM
I bought mattresses here about a year ago and went back and bought another set just recently. Very professional and helpful on top of great prices. Recommend them to anyone looking to buy.
Jun 16, 2020 at 4:52 PM
100% top service. Israel and Roger were very helpful from the moment I walked in. I was treated fairly and never felt like I was being sold to. Why buy a mattress in a box when you can support your local economy and get a brand new, warrantied, US-made mattress for the same price? πŸ’― πŸ’― πŸ’― And most importantly of all, the mattress is super comfortable.
Jun 4, 2020 at 11:12 PM
After searching high and low for a good quality mattress set , I finally found this place , which turned out to be amazing I was greeted with great customer service, the prices were great , and the quality of the mattresses I choose was even better , Thank you For all Your Help!!!
Mar 2, 2020 at 3:37 PM
(Translated by Google) I recommended 100% this store! My experience was so good! I am very happy with my new mattress! Love the price! I recommend it 100%! My experience was very good, I am very excited about my new matre! I loved the price and I am really financing that I am very happy! (Original) I recommended 100% this store! My experience was so good! I am very happy with my new mattress! Love the price ! Lo recomiendo 100% ! Mi experiencia fue muy buena, estoy muy emocionada con mi nuevo matre! Me encanto el precio y me facino el financiamiento de veras q estoy muy feliz!
Feb 17, 2020 at 2:09 PM
Sketchy as hell. I made an appointment. Showed up and the guy was unaware we were scheduled the whole time the guy was talking to us he acted super nervous and worried. The moment we started talking about buying a bed I got a bad vibe. Avoid.
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