Mattress By Appointment

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1400 South Marietta Pkwy Suite 201
Marietta, GA 30067
SNAP! Finance
Fortiva
West Creek Fin.

Mattress By Appointment Reviews

1400 South Marietta Pkwy Suite 201, Marietta GA
Jul 19, 2020 at 12:19 AM
Merissa at Mattress by Appointment was knowledgeable, kind and accommodating. She took her time and allowed us to discuss as well as ask questions. I would definitely recommend Mattress by Appointment for all your mattress needs. I will definitely shop in the future.
Jun 18, 2020 at 11:15 AM
Merissa is very nice and personable! We were looking for a comfortable yet adorable king size mattress and she had exactly that! It was available that day and she even helped us load it. I would recommend this place to my friends and family. Thanks Merissa!
Jun 17, 2020 at 4:28 PM
My girlfriend and I bought a premium mattress from here back in April this year. Sleeping and waking up on this mattress is probably one of the best moments of the whole day! My girlfriend would constantly complain about her back problems with the bed we used to sleep in and it’s definitely noticeable that she experiences a lot less discomfort now! We’re very satisfied with the purchase. Great customer service as well!
Jun 17, 2020 at 2:05 PM
My husband and I enjoyed our experience with Merissa at Mattress by Appointment. She was easy to work with informative about the different products she offers. She let us try as many mattresses as we wanted and helped us choose the right one for us. We were very happy with the price and quality of our mattress!
Jun 16, 2020 at 7:37 PM
I purchased the most comfortable queen size mattress from Mattress by Appointment. The services was exceptional and delivery was quick and reasonable. Melissa and her husband were very kind and responsive. I will be referring all my friends and family to them. Thank you for your kindness!
Jun 10, 2020 at 10:53 PM
I moved into a new apartment almost two weeks ago and desperately needed a new mattress set. I took to Craigslist and found an ad for Mattress by Appointment. I sent Merissa a text the next day and she was able to fit me in for an appointment the same day, which was great because I moved the next day. Although she gave excellent directions, I am still prone to getting lost almost anywhere I go and Merissa was very kind when I called to ask for help finding her. I was greeted very warmly once I arrived and she offered snacks and beverages. Merissa told me to go into the kitchen and get whatever I wanted-I certainly did!! There were SO. MANY. SNACKS. I felt very welcomed and valued by the way I was treated. The entire time I spent in the store was amazing. Merissa assisted me in finding the perfect bed for the perfect price. I couldn't believe how little I paid for such a great set. I applied and was approved for financing, but Merissa did not try to upsell me on anything or take advantage of the credit limit. The only thing she urged me to purchase, even if it was not from her, was a mattress cover. I purchased one from her as well as a pillow for side sleepers. I wanted to purchase two, but Merissa advised against it since I am a single person, the pillow was expensive (it's not the typical pillow), and I really did not need two of this particular type of pillow. I was impressed because I'm certain not many other business owners would have done that. We set up delivery for the next day. Travis, Merissa's husband delivered my new bed while I was still moving and he was just as awesome as Merissa was. He asked if I would like for him to set the bed up and I said yes. I was away during the setup, but came back just as he was leaving. I asked him if I could tip him and he refused. WHAT?!?! He said the delivery was all a part of the customer experience and they strive to make it a great one. Let me tell you, it definitely was!! I don't think I've ever had this much fun shopping for furniture. I couldn't wait to tell people I know about this gem of a business. If I'm ever in need of another bed, I know where I'm going to get it.
May 16, 2020 at 12:46 PM
Ms. Merrissa was absolutely the best. She was knowledgeable and professional!!! My wife and I had a great buying experience at our scheduled appointment. The personal attention ssssooo refreshing; not to mention the great deal we got on our new bed and accessories. And to top it all off, her husband, was awesome as well. He not only promptly delivered the bed, but patiently and accurately set up everything! He wouldn't even accept a tip! So, if you need a great bed, with great service and delivery, get to this location! They will take great care of you!
May 14, 2020 at 9:11 PM
To start I love the way this is a small business. What a great way to support πŸ‘ someone πŸ‘ I love the mattress I got. I looked no further. Great price & affordable πŸ‘Œ and just what I wanted extra firm!!! Woohoo!!! Merissa was super down to earth 🌎 and friendly. Knowledgeable about her inventory, and to boot (she's a no pressure kind of gal) I hope you find your new mattress today!!
May 14, 2020 at 8:03 PM
I went to different places looking for a pair of mattresses for my boys; every where I went I was pointed to the direction of what they had in a twin size and that was it. The moment I walk in through the door at Mattress by Appointment everything changed. The owner had a huge smile and took the time to show different mattresses, explain their differences, and give me pros and cons. Not only that, but no one could beat their prize. It was definitely worth the drive and my time. Did I mention that my boys love their new mattresses.
Apr 23, 2020 at 11:05 PM
Amazing customer service!!!!
Apr 23, 2020 at 2:23 PM
Merissa was extremely helpful with assisting me in my mattress purchase. Very easy to work with and has a warm energy about her that makes people feel good. I had a wonderful experience and found exactly what I was looking for at a reasonable price. I’ll definitely use her again in the future and refer her to anyone I know looking for a nice balance between great price and great quality.
Apr 21, 2020 at 7:41 AM
She was very nice and very welcoming. I’m happy I picked her business to shop with. I love my mattress!!!!
Apr 20, 2020 at 8:00 PM
Merissa made everything simple and easy. She and her husband were super professional and nice. I would highly recommend purchasing your next mattress from her!!
Apr 20, 2020 at 6:19 PM
Was very helpful!! Felt welcomed and enjoyed my whole experience on getting the right mattress
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Mar 31, 2020 at 9:58 AM
This place was amazing, highly recommend visiting Marissa if you are in need of a mattress. She was professional and very knowledgeable about her products. She provided a no pressure environment and even offered us refreshments and a snack for our toddler while we shopped. The bang for your buck is the best we found, high quality products for an affordable price. They offer deliver, and actually her husband delivered our mattress the SAME day! You won’t be disappointed, just give her a call and set up your Appt!
Feb 21, 2020 at 1:09 PM
I highly recommend Merissa at Mattress by Appointment in Marietta. I have never had such an enjoyable mattress buying experience. I see why the 14’ Endless Slumber Hybrid Mattress is a top selling mattress. The mattress is not to soft or to firm, it is the perfect balance. The cooling technology of the mattress is awesome. Super happy and sleeping so well!
Feb 18, 2020 at 1:12 PM
Marissa is truly THE BEST. Customer service was superior. She is truly a blessing to me. The process was so quick. I will definitely refer her to anyone that needs mattresses and furniture. Her husband Travis was also a pleasure to meet and do business with. If I could give 10 stars I definitely would. I will definitely make Marissa my go to person😊
Feb 5, 2020 at 5:34 PM
TWO THUMBS WAAAYYYY UP! super professional and super flexible with delivery, wouldn’t change a thing!
Feb 5, 2020 at 1:33 AM
Marissa was a blessing to meet!! Very professional and honest!! Love my mattress
Feb 3, 2020 at 9:53 PM
She was super sweet and understanding of my needs.
Jan 20, 2020 at 7:26 PM
Really quick and easy experience. Loving my mattress!
Jan 20, 2020 at 6:03 PM
This overall experience was simply amazing. The superior communication & instructions made this 10x easier than what I initially expected. Merissa was very informative and helpful with my decision making process. There was never a time where I felt pressed to purchase anything. Aside from an amazing mattress set I also left with something worth way more, a sense of clarity. The genuine conversation we held about life itself made me feel much better than what I felt upon arrival. Her husband was very sweet and helpful with the delivery. I would highly recommend them for your sleeping needs. I myself will be returning in the future.
Dec 30, 2019 at 9:25 PM
The Best Buying Experience Ever! Merrisa and Travis , are great people and will be my go to from now on for all of my body rest needs in the future. My initial experience with Merrisa online alone sealed the deal she is an expert but very genuine when it comes to customer service . Merrisa and Travis both are knowledgeable and helpful when asking questions concerning the purchase best for your family . The mattresses are great quality and the prices are unbeatable for the quality that best suits you . I would recommend them over and over again in the future to anyone looking to purchase a new mattress.
Dec 17, 2019 at 7:58 AM
Great customer service! Same day delivery when mattress I want is in stock. Will never buy a mattress from someone else ever.
Dec 16, 2019 at 10:45 PM
You guys are so incredibly amazing, by far the best shopping experience we have ever experienced looking for a mattress set. The experience was very intimate and that is something we will never forget. The experience was nothing like mattresses firm or a sleep number store where the sales people become borderline stalkers which has always creeped my husband and i out. With you guys you made us feel like family and we will forever be costumers with you and your beautiful family. Also your husband was on time and provided top notch service when setting up our bed. So we would give you guys a 20 star rating if we could but it only lets us do five lol. I definitely recommend this store to any people out there who want to avoid the car sales man pitch of a mattress store. They definitely give you the royal treatment no pressure sales at all and its all by appointments which makes it even better. Other mattress stores need to take notes on how to really do business. Because you guys rock. Sincerely Keegan and nekeba Hendrix Customers for life πŸ€—πŸ€—πŸ€—πŸ€—
Dec 16, 2019 at 3:40 PM
Had a very positive experience. Highly recommend it
Nov 24, 2019 at 9:35 PM
Merissa and Travis are absolutely amazing. They were so sweet and personable and made me feel right at home! They walked me through all of my options leaving no stone unturned. They had lots of great mattresses that I wanted, however Merissa helped me narrow down to exactly what I needed. And they were perfect. I will be back and I definitely recommend you go see them if you are in the market for a new mattress!
Nov 24, 2019 at 5:14 PM
Marissa provided excellent customer service. She was transparent about her prices and the quality of the products. Her husband helped load the mattress and strap the box spring to the roof of our car. Great experience.
Nov 10, 2019 at 9:04 PM
Merissa was great, when I’m spending my money I expect good customer service and Merissa was great. She explained the SNAP process in a way that I understood. She’s very knowledgeable of her products gave me a great recommendation on the type of mattress I needed as I have lower back problems. I needed a California King which had to be ordered but she set my expectations for delivery and they were delivery on said date between the type frame given. My mattress was delivered taken upstairs to my bedroom and setup the entire process was painless. I LOVE MY MATTRESS they actually feel better than the sleep number I had. Thanks Merissa I appreciate you.
Nov 8, 2019 at 7:31 PM
Great selection. Very laid back experience. Marissa is super easy to work with. She gave me a great deal on 2 sets of mattresses and really cared about giving me the best value possible. Hubby delivered. Great guy. I'll see them both again.
Nov 3, 2019 at 7:56 PM
Merissa was so easy to work with. She had a wide selection of mattresses for every budget. Delivery was right on schedule. The whole process was flawless. I would definitely recommend her to all my friends!!
Nov 3, 2019 at 7:08 PM
Very pleasant to shop with. Great prices. Nice showroom. Will purchase from again.
Nov 3, 2019 at 7:04 PM
Marissa and her husband were excellent not only did they work within our budget but were able to provide same day service!!
Sep 15, 2019 at 8:37 PM
Melissa was so professional and quick I was in and out in under 30 minutes and her husband delivered my new mattresses same day and was very nice as well, I would recommend anyone looking for a mattress to but from her place.
Sep 15, 2019 at 8:36 PM
I had the best experience at MBA bought a great Queen size mattress and protector for a great price!
Sep 13, 2019 at 11:52 AM
This is the B.E.S.T...place on earth...my mattress feels like heaven on earth. Marissa Travis and Hunter were great. I'll never go to a mattress store.πŸ˜™πŸ˜™πŸ˜™πŸ˜™
Sep 8, 2019 at 12:44 PM
Working with Mattress by appointment was a great experience! My family and I moved to Atlanta, GA and spent months looking for the right mattress for our king bed. Mattress by appointment was not only the best service but the price was the best on the market. Thank you once again for a great experience.
Sep 7, 2019 at 9:32 AM
This was one of the most fun and easiest experiences I've ever had in purchasing furniture from beginning to end! I am extremely pleased with my purchase and also the customer service and care that went into it! Trustworthy Team! I will definitely recommend them to everyone I know!
Aug 20, 2019 at 11:33 AM
Great shopping experience. I love my new mattress. Will recommend to anyone in need of a high quality mattress for an affordable price!
Aug 12, 2019 at 7:30 PM
I enjoyed my experience with this store as it was smooth and swift. I reached out for an appointment one night and was sleeping in my new bed the next. I like how I was able to get a personal one on one consultation while choosing. And the owners were kind enough to switch out the box springs and redeliver within an hour. Great investment
Aug 1, 2019 at 6:01 PM
I recently moved to Atlanta from California and needed new beds. My husband went online and found Matttress by Appointment and had me call. Marissa, was wonderful even over the phone. When I made it in to test mattresses she never pressured me and gave me all the information I asked for. I'm in loooove with my new purchase!!! My husband and I have never slept so soundly. He has even recorded me snoring!!! I'm definitely purchasing from Marissa again for our guest rooms!!!
Aug 1, 2019 at 2:36 PM
Where do I start about my GREAT EXPERIENCE with purchasing a mattress from MBA. Purchasing a mattress is a very personal and nerve racking chore but Merissa was fantastic. She worked with my budget (brokeπŸ˜‚) and eased my mind. Merissa went above and beyond, I left her showroom with a Mattress purchase, mattress cover and resources to help me get settled in Georgia. What about the mattress you ask? Well it was delivered and set up the same day by a young man with the most gracious spirit. My MBA mattress makes it hard for me to get out of bed and when I am out of bed I am waiting for bed time to get back in bed. I LOVE MY BED NOW...... thank you guys.
Jul 1, 2019 at 6:51 AM
This store is excellent! Writing my review from my new mattress now. The prices are good and the owners worked with me and helped me find a solution when the box spring didn't fit up the stairs. I would def recommend this place to anyone. Way better and cheaper than the big Mattress stores
Jun 30, 2019 at 9:21 PM
I LOVE MY BED! Excellent service and my whole transaction took MAYBE 20 minutes! No pressure to buy, up front prices and very informative about the beds! Merissa knows her stuff. Delivery was a breeze, her husband even helped rearrange my bedroom furniture to fit my bed! Highly recommend.
Jun 26, 2019 at 8:29 AM
Excellent service!! Merissa is so nice and professional. The selection is quality over quantity. I got a great deal on an amazing mattress and love my new mattress. I’m definitely sending referrals. If you want a luxury/High end mattress at a great deal this is definitely the way to go.
Jun 23, 2019 at 8:53 PM
Great experience and a Great quality bed.
Jun 23, 2019 at 6:40 PM
Great experience! Quick and courtesy service.Love My daughter love her new mattress. Thank you!
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