Mattress By Appointment


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1400 South Marietta Pkwy Suite 201
Marietta, GA 30067
SNAP! Finance
West Creek Fin.

Mattress By Appointment Reviews

1400 South Marietta Pkwy Suite 201, Marietta GA
Jul 14, 2021 at 7:44 PM
She was very informative and patient. The experience was nice and not at all pressuring. The mattress was absolutely comfortable and the price point was amazing!
Jul 13, 2021 at 1:25 PM
This was a very nice buying experience. There was a good selection to chose from and the owner worked with my brother to get the right firmness that he needed. I would recommend Mattress by Appointment without any hesitation at all.
Jul 2, 2021 at 5:22 PM
Absolutely fantastic experience. I can't recommend coming here more. I found their ad on craigslist and sent an email, Merissa replied within a few minutes, then we exchanged numbers to set up an appointment. It was simple, I picked the day and time, she agreed and sent me a more detailed set of directions in case Google got me turned around (it did, a little). I arrived a few minutes early and met Merissa. She's the perfect sales person. Informative, enthusiastic, but not pushy in any way. She answered all my questions and addressed concerns while I tested a few of the beds. It's a small showroom but the perfect size for what they carry, she didn't push me towards the pricier mattresses, only suggested I would likely find them more appealing. I did, but I was working within a budget from my insurance company. This was no problem, she didn't balk at me spending less, she just wanted me to get what I wanted. Really, zero pressure from start to finish. I picked out a mattress, added box springs because the price was great, and set up a delivery within my busy schedule. It was no hassle at all. She offered a mattress pad as an add-on but again, didn't pressure me in any way to buy it, she just wanted me to know about it and have the option. Delivery came right on time 3 days later as planned, no problems there either. I wouldn't hesitate to buy from them again and would tell anyone I know to check them out. Very fair pricing based on what I had been researching, a good quality mattress, informative, polite service without pressure, and just overall a pleasant experience. A+++++
Jun 24, 2021 at 7:47 AM
I absolutely enjoyed my experience. Merissa is very knowledgeable about mattresses, this is the only place I have had mattress infrastructure broken down to me and I realize this information is highly beneficial for purchasing a mattress! Not only does Mattress by Appointment share useful knowledge in choosing a bed, it was also made into an interactive experience (or game) when choosing my comfort level. I thought I knew what I was asking for until after the game. Lol. I ended up buying a non-firm top mattress as I swore I needed a firm topped mattress. My bed is so comfortable, I've been able to sleep peacefully throughout each night. Merissa's husband, Travis, delivered the mattress and was genuine, professional, and best of all, a good human. Thank you both for a great experience and a great bed :)
Jun 23, 2021 at 10:16 AM
What a seamless experience! I contacted Merissa from out of state with a desperate request to have a mattress delivered same day once I arrived in GA. She did not disappoint with the inventory or customer service. She was right on time with the appointment, was personable, did not rush me and very informative. She knows her products and had a selection for every price range. She did not try to oversell me when I told her my price range. I left with a queen and twin as well as mattress covers. They were delivered within a few hours. My mattresses are comfortable and exactly as expected when I picked them out on the showroom floor. Highly recommend!
Jun 23, 2021 at 4:35 AM
Marissa thank you so much for helping me purchase my first and second bed. The experience was amazing and the quality of the mattresses were breathtaking. The customer service is the best. Also Mr. Travis is one of the nicest souls I’ve come across. He delivered my mattress the same day and even help moving out and rearranging the old mattress and bed set. Definitely went above and beyond. I would recommend them to any and everyone.
Jun 22, 2021 at 7:22 PM
Such a wonderful experience working with Merissa. I just moved to Marietta, Ga and needed mattress. Within 3 hours of choosing what I wanted they were delivered and setup the same day! I recommend making your appointment, you will not be disappointment.
Jun 4, 2021 at 7:04 AM
My husband and I have purchased 3 mattresses, a box spring, 2 frames, 2 pillows, and a bunky board from Mattresses By Appointment... Clearly, we keep coming back for more! The last purchase was for a Premasleep, which we're unboxing today. Merissa is a consummate professional. She knows everything about every product in the space. We tested without rushing. It's delightfully clean and intimate. You spend 1/3 of your life on bed; now ours is the most blissful sanctuary.
Jun 3, 2021 at 8:14 PM
Our 5yo son was having problems sleeping in his room. Merissa found the perfect mattress for him. It’s firm enough not or swallow you but still seems soft and comfortable on top. About a year later it still feels firm and hasn’t confirmed to his shape. He now sleeps throughout the night most nights. I occasionally still have to lay down with him to get him down, but then I just have to worry about falling asleep myself because it’s so comfortable! Thank you Merissa.
May 9, 2021 at 10:34 PM
Thank you for giving me a great experience. There was a nice variety to choose from and they worked with me on the pick up. Plus I got a great deal on the mattress topper. I saw the same one in a furniture store and it was almost 3 times the rate.
May 6, 2021 at 4:29 PM
This was a great purchasing experience and I’m so happy with my mattress!!
May 3, 2021 at 6:43 PM
Great experience! I wasn’t looking forward to buying a mattress, but Merissa made it pleasant and easy with convenient delivery.
Apr 11, 2021 at 8:06 PM
Merrissa was very helpful . She answered all my questions and explained all about the mattresses. The price was good. I will recommend her to all my friends. They delivered the next day! I will definitely use them again
Apr 7, 2021 at 1:11 PM
Super smooth and non pressured experience! 1st mattress purchase, I got all my questions answered with sincerity and patience. Thanks for doing what you do! β€οΈπŸ™πŸΎ
Feb 15, 2021 at 9:17 PM
Marissa was fantastic to work with and knowledgeable about her products. She greatly simplified the daunting task of selecting a mattress. The process was seamless and the service made us feel like family. Highly recommended!!!
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Jan 21, 2021 at 11:13 PM
I'm very happy with my Mattress purchase. Merissa was helpful & steered to the right option for me. Highly recommended!! πŸ‘πŸΎ
Jan 11, 2021 at 7:05 PM
I had a great experience with purchasing my mattress. Merissa was very knowledgeable and friendly. I love how Merissa took her time to make sure that I bought the right mattress that was suitable for me. I also was glad that by being last minute on deciding to purchase a mattress Merissa was able to offer delivery same day and I received my mattress within 30 minutes of leaving the store. Merissa husband was on time, communicative as to his ETA, and also was able to take a quick moment to have a great friendly experience with my little chihuahua Mocha who wanted a few moments of play time. She was very excited as I can tell from her little tinkle lol. Which also is why Merissa recommended a bed protector which has a great warranty that is good on spills such as in my case having an animal. I had an efficient and great experience and would highly recommend Merissa to anyone. Very professional, friendly, patient, and knowledgeable. Also, affordable with great payment options that works best for your situation. Thank you, Merissa.
Dec 25, 2020 at 12:08 AM
The process was quick and easy. I was able to get an appointment the day after calling and my mattress was delivered same day. The owner was also friendly. However, I was disappointed upon receiving my mattress. I purchased what was supposed to be identical mattresses for my son and I. His in Queen and mine in King. His mattress feels like the floor model, which I loved, and to me felt like a medium on the firmness scale. Mine on the other hand feels completely firm. Way too firm for my liking. There’s no returns or exchanges so I’m hoping that sooner rather than later it’ll soften up some or else I’ll have to buy another mattress. Also, while in the store purchasing my mattresses, I debated out loud about whether I needed box springs or not because both my son and I have platform beds. I told her I didn’t think I needed them for that reason and left it at that. When I got home I read the paper that was included with my receipt and it discussed caring for your mattress and how it is necessary to support your mattress and that failure to do so will void your warranty. Also, upon delivering my bed, the driver confirmed that at the least I would need bunkie boards for my beds. At that point it was too late in the evening to purchase them from her, she was going out of town the following day, and I honestly wasn’t too enthused to have to pay another delivery fee for items I would’ve purchased initially had I been more informed at the time of purchase. I ended up purchasing two box springs elsewhere.
Dec 22, 2020 at 3:38 PM
Such a great experience. The prices here are amazing and affordable. My mattress has cured my insomnia with how comfortable and cool it is. Thanks Merissa!
Dec 13, 2020 at 9:05 PM
I love my mattress!!! Merissa was very helpful and knowledgeable! I truly enjoyed my shopping experience. Delivery was fast and her husband was super nice and got the job done. I would highly recommend!!
Dec 5, 2020 at 3:10 PM
Marissa was very helpful and nice. They have good stuff. I'll be back when I upgrade my bed frame!
Nov 15, 2020 at 9:28 AM
These are all fake reviews pretty much with 5 stars. Easy to tell knowing this store has nothing inside. Don’t waste your time going there. They got nothing.
Oct 28, 2020 at 6:33 AM
I’m sleeping on clouds. No seriously, I’m in heaven. Merissa is very knowledgeable and she took the time to educate me on the different mattresses. Professional, kind and courteous and oh so ever patient Even during the pandemic delivery was much sooner than I went in thinking it would be and she kept me informed of its arrival. Bottom line, If you’re in the market for a new bed, I urge you to visit. You will be delighted!!!
Oct 17, 2020 at 10:43 AM
Choosing the right mattress is a very important decision. Think about it. When you’re at home and seeking peace, your bed is the place your body recovers so you can go out in the world and do what you need to do to thrive. After you’ve had a hard day the last thing you need is an uncomfortable mattress. I was looking for a good quality mattress but something that was also affordable. From the first time I talked to Merissa on the phone she immediately put me at ease. She was warm, friendly, polite, and knowledgeable. When I had my appointment later that day she was very patient with me and took her time to answer all of my questions honestly. I didn’t feel pressured as if she was trying to sell me something that I did not want. I felt educated and comfortable with the information that I was given. There are a lot of scams going on where people are selling used and re-covered mattresses as new, without a warranty. I’m so glad I found a trustworthy business I could depend on to help me through the process. Merissa‘s husband Travis who delivered my mattress, bunkie board, and cover was also a rockstar. He was able to work around my schedule to make the delivery happen when I needed it. This is a family business and they are both so accommodating and just good people who give off friend vibes. I absolutely recommend “Mattresses by appointment-Marietta!” As a matter fact I’ve already started referring people to them! 😊
Oct 6, 2020 at 2:36 PM
I highly recommend checking out this place first, when looking for a new mattress. The process is simple, you make an appointment and have the small showroom to yourself. The owner Merissa is super friendly and helpful and the prices are unbeatable!!
Oct 5, 2020 at 8:44 PM
I love my mattress!! Merissa was an amazing sales person, she showed me around all the available mattresses. She was extremely informative - she walked me through pro's and con's of each, and made the selection process really seamless. Given the pandemic, my delivery was delayed, however, Merissa kept me aware of the delays and provided the shipping information as soon as it was available. The mattress came wrapped - and it expanded to Queen size when unwrapped, however, there was no odor and I was able to use the mattress right away. Overall, an excellent shopping experience and an excellent mattress!! Recommend!!++
Oct 1, 2020 at 5:42 PM
Convenient, easy and safe! Highly recommend!
Jul 19, 2020 at 12:19 AM
Merissa at Mattress by Appointment was knowledgeable, kind and accommodating. She took her time and allowed us to discuss as well as ask questions. I would definitely recommend Mattress by Appointment for all your mattress needs. I will definitely shop in the future.
Jun 18, 2020 at 11:15 AM
Merissa is very nice and personable! We were looking for a comfortable yet adorable king size mattress and she had exactly that! It was available that day and she even helped us load it. I would recommend this place to my friends and family. Thanks Merissa!
Jun 17, 2020 at 4:28 PM
My girlfriend and I bought a premium mattress from here back in April this year. Sleeping and waking up on this mattress is probably one of the best moments of the whole day! My girlfriend would constantly complain about her back problems with the bed we used to sleep in and it’s definitely noticeable that she experiences a lot less discomfort now! We’re very satisfied with the purchase. Great customer service as well!
Jun 17, 2020 at 2:05 PM
My husband and I enjoyed our experience with Merissa at Mattress by Appointment. She was easy to work with informative about the different products she offers. She let us try as many mattresses as we wanted and helped us choose the right one for us. We were very happy with the price and quality of our mattress!
Jun 16, 2020 at 7:37 PM
I purchased the most comfortable queen size mattress from Mattress by Appointment. The services was exceptional and delivery was quick and reasonable. Melissa and her husband were very kind and responsive. I will be referring all my friends and family to them. Thank you for your kindness!
Jun 10, 2020 at 10:53 PM
I moved into a new apartment almost two weeks ago and desperately needed a new mattress set. I took to Craigslist and found an ad for Mattress by Appointment. I sent Merissa a text the next day and she was able to fit me in for an appointment the same day, which was great because I moved the next day. Although she gave excellent directions, I am still prone to getting lost almost anywhere I go and Merissa was very kind when I called to ask for help finding her. I was greeted very warmly once I arrived and she offered snacks and beverages. Merissa told me to go into the kitchen and get whatever I wanted-I certainly did!! There were SO. MANY. SNACKS. I felt very welcomed and valued by the way I was treated. The entire time I spent in the store was amazing. Merissa assisted me in finding the perfect bed for the perfect price. I couldn't believe how little I paid for such a great set. I applied and was approved for financing, but Merissa did not try to upsell me on anything or take advantage of the credit limit. The only thing she urged me to purchase, even if it was not from her, was a mattress cover. I purchased one from her as well as a pillow for side sleepers. I wanted to purchase two, but Merissa advised against it since I am a single person, the pillow was expensive (it's not the typical pillow), and I really did not need two of this particular type of pillow. I was impressed because I'm certain not many other business owners would have done that. We set up delivery for the next day. Travis, Merissa's husband delivered my new bed while I was still moving and he was just as awesome as Merissa was. He asked if I would like for him to set the bed up and I said yes. I was away during the setup, but came back just as he was leaving. I asked him if I could tip him and he refused. WHAT?!?! He said the delivery was all a part of the customer experience and they strive to make it a great one. Let me tell you, it definitely was!! I don't think I've ever had this much fun shopping for furniture. I couldn't wait to tell people I know about this gem of a business. If I'm ever in need of another bed, I know where I'm going to get it.
May 16, 2020 at 12:46 PM
Ms. Merrissa was absolutely the best. She was knowledgeable and professional!!! My wife and I had a great buying experience at our scheduled appointment. The personal attention ssssooo refreshing; not to mention the great deal we got on our new bed and accessories. And to top it all off, her husband, was awesome as well. He not only promptly delivered the bed, but patiently and accurately set up everything! He wouldn't even accept a tip! So, if you need a great bed, with great service and delivery, get to this location! They will take great care of you!
May 14, 2020 at 9:11 PM
To start I love the way this is a small business. What a great way to support πŸ‘ someone πŸ‘ I love the mattress I got. I looked no further. Great price & affordable πŸ‘Œ and just what I wanted extra firm!!! Woohoo!!! Merissa was super down to earth 🌎 and friendly. Knowledgeable about her inventory, and to boot (she's a no pressure kind of gal) I hope you find your new mattress today!!
May 14, 2020 at 8:03 PM
I went to different places looking for a pair of mattresses for my boys; every where I went I was pointed to the direction of what they had in a twin size and that was it. The moment I walk in through the door at Mattress by Appointment everything changed. The owner had a huge smile and took the time to show different mattresses, explain their differences, and give me pros and cons. Not only that, but no one could beat their prize. It was definitely worth the drive and my time. Did I mention that my boys love their new mattresses.
Apr 23, 2020 at 11:05 PM
Amazing customer service!!!!
Apr 23, 2020 at 2:23 PM
Merissa was extremely helpful with assisting me in my mattress purchase. Very easy to work with and has a warm energy about her that makes people feel good. I had a wonderful experience and found exactly what I was looking for at a reasonable price. I’ll definitely use her again in the future and refer her to anyone I know looking for a nice balance between great price and great quality.
Apr 21, 2020 at 7:41 AM
She was very nice and very welcoming. I’m happy I picked her business to shop with. I love my mattress!!!!
Apr 20, 2020 at 8:00 PM
Merissa made everything simple and easy. She and her husband were super professional and nice. I would highly recommend purchasing your next mattress from her!!
Apr 20, 2020 at 6:19 PM
Was very helpful!! Felt welcomed and enjoyed my whole experience on getting the right mattress
Mar 31, 2020 at 9:58 AM
This place was amazing, highly recommend visiting Marissa if you are in need of a mattress. She was professional and very knowledgeable about her products. She provided a no pressure environment and even offered us refreshments and a snack for our toddler while we shopped. The bang for your buck is the best we found, high quality products for an affordable price. They offer deliver, and actually her husband delivered our mattress the SAME day! You won’t be disappointed, just give her a call and set up your Appt!
Feb 21, 2020 at 1:09 PM
I highly recommend Merissa at Mattress by Appointment in Marietta. I have never had such an enjoyable mattress buying experience. I see why the 14’ Endless Slumber Hybrid Mattress is a top selling mattress. The mattress is not to soft or to firm, it is the perfect balance. The cooling technology of the mattress is awesome. Super happy and sleeping so well!
Feb 18, 2020 at 1:12 PM
Marissa is truly THE BEST. Customer service was superior. She is truly a blessing to me. The process was so quick. I will definitely refer her to anyone that needs mattresses and furniture. Her husband Travis was also a pleasure to meet and do business with. If I could give 10 stars I definitely would. I will definitely make Marissa my go to person😊
Feb 5, 2020 at 5:34 PM
TWO THUMBS WAAAYYYY UP! super professional and super flexible with delivery, wouldn’t change a thing!
Feb 5, 2020 at 1:33 AM
Marissa was a blessing to meet!! Very professional and honest!! Love my mattress
Feb 3, 2020 at 9:53 PM
She was super sweet and understanding of my needs.
Jan 20, 2020 at 7:26 PM
Really quick and easy experience. Loving my mattress!
Jan 20, 2020 at 6:03 PM
This overall experience was simply amazing. The superior communication & instructions made this 10x easier than what I initially expected. Merissa was very informative and helpful with my decision making process. There was never a time where I felt pressed to purchase anything. Aside from an amazing mattress set I also left with something worth way more, a sense of clarity. The genuine conversation we held about life itself made me feel much better than what I felt upon arrival. Her husband was very sweet and helpful with the delivery. I would highly recommend them for your sleeping needs. I myself will be returning in the future.
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