Hi, I'm Nicole! I've lived the Bloomington-Normal area my whole life, and I'm happy to bring the area Great US Made Mattresses at a Great Price! Thanks for considering Mattress By Appointment for your next mattress purchase, I am certain you will be happy! Unlike big name mattress stores, I provide you with a personalized experience! As my business name suggests, I operate by Appointment Only! One person at a time! I will personally give you all the attention you need. Low overhead saves you money, and allows me give you an affordable nights rest! I look forward to hearing from you soon! Call Text, or Message me now to set up an appointment! Stop counting sheep and get you some sleep!
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Mattress By Appointment Reviews
Nicole is such a great sales person! Very friendly and knows the products. I would recommend Mattresses By Appointment to everyone
Absolutely the best in the business!! Great sales floor and easy finance process!! Thanks for everything!
The service was great and so is the product! I can honestly say that since I've purchased my mattress set up, that I have gotten the best sleep I have had in a long time! I highly recommend to anyone that wants a great mattress for a great price!
I had a wonderful experience at Mattress By Appointment. The service I received by Nicole was excellent. She was honest, knowledgeable, and welcoming. I didn't feel pressured to buy anything and all of my concerns were addressed with reasonable responses. I am pleased with my purchase and happy I decided to call Mattress By Appointment.
Nicole was an amazing sales associate who gave us a wonderful deal on a wonderful bed! Exceptional experience, you will not be disappointed! Great deals, great warranties, great financing!
I got my mattress from this Bloomington mattress store and it is the best bed I have ever had! They have great prices and I got a great deal on my king super pillow top mattress! I would highly recommend to anyone wanting a mattress!
Nicole is great! Super friendly and all about customer service! Soo happy with our purchase!
Nicole is very friendly and knowledgeable about the different types of mattresses. One I purchased is great and I have slept the best I have in a while now.
Best buying experience ever! She really takes her time to get to know her clients needs and makes sure you are getting what you want before you buy. She even helps load your purchase! I will be back again for sure for future purchase! Great prices too. Highly recommend
Nicole was great to work with, on time and really sweet. I have been to matress stores and they are very pushy and high pressure for the sale. No pressure here.
She is great and amazing. Her store is clean and organized. The pricing and the hospitality is incredible.! Thank you I am beyond satisfied.!
They are great. Made a appointment for earlier that day and actually missed it. Called to reschedule and despite her having to be at a important game she still made time for me. She gave me plenty of options and got me approved through Snap Finance. She even waited for me to go pick up my truck as I didn't like the delivery options, I wanted them that day lol. Helped me load all the mattresses as well. Great service and not to mention very easy on the eyes. It was a pleasure doing business and would repeat for another purchase.
Awesome customer service straight to the point no surprises and a great way to get a nice brand new bed without any credit highly recommend thanks nicole!!
Nicole was very friendly & helpful. I believe she went above & beyond to give us the best prices & even helped w/loading & strapping down mattress. I will recommend her to anyone who is need of new mattresses or frames.
Although it seems a little odd at first, having the appointment set up, in the long run, it makes sense...you get the one on one attention and help. Very friendly and helpful. Took less than 30 minutes to pick out the right mattress and pay for it.
They did an awesome job getting me mattresses needed along with pillows better than ones I have in a great price. Should have gone there before shopping for my own bedroom mattress.
Man I have never in my life had customer service like this it was Nicole's birthday and she wasn't worried about leaving early going to party or anything like that. She made sure I loved my bed and that I was happy nor would she let me settled for less then I was happy with. she knew everything about her product and gave me a deal of a lifetime on a king mattress set which I didn't really have enough for and I can't thank her enough for giving me a gift on her birthday I appreciate you. She was even willing to come back so I could pick up my bed but I wanted her to enjoy her special day she's the truth when it comes to leaving a happy camper. I still can't stop smiling. THANK YOU FOR YOUR TIME AND EFFORT. It doesn't get much better!
Nicole was very polite and professional. Would highly recommend her and her buisness . She had a nice selection of high grade beds, and didn't have to fork out over 1000 dollars like most retail store.
OUTSTANDING customer service ! Sorted out my options effectively and didn’t try to rush me in a sale and made sure I was comfortable with my decision. She was also very straight forward with the process. Fast and easy checkout and pleasant experience.
Our 3 year old twins got “big kid beds” for Christmas. We got the frames and headboards made but were looking for mattresses. Every place was so pushy and expensive. I reached out to Nicole to book an appointment just to look. Nicole made it so easy! The twins came with and were welcomed with toys and the ability to try out mattresses before purchase. We talked about types and settled on a frame/podium and memory foam mattress. Not only was the customer service fantastic, they were much cheaper (for better quality) than everywhere else we looked, and we were able to take home both beds that day! I’ll never buy another mattress from a big box store again. My family will forever come back to Mattress By Appointment with Nicole.
It was an awesome way to choose our new mattress. Never been taken care of by someone with the knowledge to help us choose right one. Nicole was great sales woman.
Nicole was very helpful on picking me out a Queen size bed & she went out of her way to take me home when the bus rider did not stop me when he clearly seen wave him down to stop for me when I tried to cross the icy street so thumbs up for Nicole. Thanks again Nicole
Nicole did an awesome job helping me find the mattress that was the best fit for me !!! 👍
Amazing experience!!! Nicole was very helpful, and knowledgeable about the different mattress, made it easier to make my decision. Would definitely recommend her to all my friends and family!!!
My experience at Mattress by Appointment in Bloomington was great. Nicole was knowledgeable, helpful, but not pushy. She was flexible with appointment times. Easiest mattress buying experience I have ever had. I can not recommend enough!!
Friendly, she had a lot experience and was very pleasant to deal with.
Mattress by appointment was very knowledgeable of each mattress we were interested in. Very professional and would recommend you go there because of the quality of there mattresses.
Nicole was so helpful! She spent a lot of time helping my son pick out a comfortable mattress. I was doubtful going into this appointment, but I had an excellent experience!
Nicole was very nice and polite. Went in looking for a new mattress and was very welcoming. She let us try out all the beds and gave us enough time to decide on which one we absolutely wanted!!
Thanks again, Nichole! So glad I bought from you today!
I visited Mattress by Appointment of Bloomington and had a great experience. First I had a bunch of questions, regarding how the different mattresses would help me sleep. After a a few minutes answering all of my questions, I was pointed to the plush cooling mattress. I was encouraged to lay down on the bed and relax. Pretty much right away, I could feel the coolness of the mattress even through the two shirts I was wearing. I’m a hot sleeper and never seem to get cool at night and this is exactly what I’ve been needing. I’ve been sleeping on the mattress for just about a month and it’s simply been amazing. Ive been staying much cooler, resulting in a more relaxed and restful sleep. I’m super happy with my mattress and I highly recommend the Bloomington store to everyone. Great staff, product and pricing...I’ll be back!
Super easy process & Nicole was both professional & knowledgeable about all of her product line. Her store had a great selection to choose from with various features. Strongly suggest working with her & the company.
Nicole is the best..I would recommend anybody to shop with her!! Best customer service not a push over but very understanding!! Shop with her!! Love her she she's the best!!!
I got a amazing bed at a really good price. I even do not have the best credit but Nichole really worked with me to get me financed to have a bed I can not wait to jump into every night. Thanks so much ...she deff went the extra mile for me. 😁
Had a great experience at Mattress by Appointment. We got an excellent mattress at an affordable price, but the best part was the amazing service. We got a call on Saturday afternoon right when our mattresses came in and she met us at the store in the late evening on the same day so we could pick it up! Thank you for going above and beyond.
The staff was very helpful and knowledgeable. Prices were very affordable. Thank you again!
One of the best mattress buying experiences! Nicole is extremely insightful and incredibly helpful, would recommend to anyone looking to get a new mattress!
Nicole was super nice and knowledgeable. She helped me pick the right bed. Highly recommend coming contacting her if you’re in need of a new mattress
Had a great experience with Nicole! She helped me find the perfect mattress to fit my needs perfectly and had me sleeping and waking up feeling great!!!! Thanks Nicole!!!😃
Had a tremendous, expedited experience with this company. My fiancé and I shopped around Bloomington/Normal for mattresses as most were out of our price range for an outright purchase. Nicole worked with us to lock in a low cost mattress that we instantly fell in love with! Especially enjoyed finding out about the 100 day financing process which was also quick and easy, in and out on my lunch break to finalize the sale!!!
We bought new bed from Nichole at Bloomington store. Super service and the bed Oh My! Wlfe says best sleep in years. Will buy again. Thank you Nichole. Good Luck John and Kathy Shinkey
I would highly recommend them if you want good qualty mattresses at a great price! Nicole is very professional and knowledgable about their products and offers good quality products at an even better price. Nicole was great to work with, was flexible with scheduling times and they offered financing options with no interest as well. Great job Nicole it was a pleasure working with you! 😁
Nicole was awesome! Will be going there again!
Great selection and friendly professional service.
It may have took a little longer to get my bed .But I absolutely love this bed.
Great place and prices we are really happy with their service!!!
Loved Nicole! Very nice and helpful.