Michelle was extremely pleasant to deal with and the price was great. I would have given 5 stars but was given a mismatch set, although she did offer another boxspring that was a closer color match she said the quality wasn't as good. So i kept the mismatch set. These people are very responsive to messages and the quality of the sets seem to be really great. There's something for everyone in any price range!
Very informative very courteous and very friendly enjoyed speaking with you very much and finding out about the different brands of beds and what they're made of and how they put together thank you very much
My experience at Mattresses By Appointment was perfect from the beginning to the end. Within moments of speaking to Michelle I knew that I had gone to the right place, she was patient, genuinely listened to my needs and was able to quickly narrow down which mattresses would be best for me. I never once felt rushed or pressured as I was encouraged repeatedly to take my time testing out the various options to ensure that I would be confident about my final choice. Michelle was extremely personable making it feel like we had known each other for years and her knowledge of the products and willingness to really take that extra time to educate me on why certain mattresses would be better for me than others made this retail experience the best I’ve had in years. It was the down-to-earth personalized customer service that I experienced throughout that reminded the true value of buying from a small local family run business. I would recommend this business to everyone you will not be disappointed. On a side note my new extremely AFFORDABLE BED is AMAZING!!!!
Super nice and helpful. Very easy to work with and get us what we were looking for quickly but not rushed out the door either. Awesome experience after spending the day at various other places looking. Highly recommend!!
Great friendly staff and best prices around town ! Would definitely recommend anyone looking to for a new bed (: definitely worth it and come with Warrenty and lots of choices
Especially love the staff !!! Great people
Found their ad on Facebook. Made an appointment with them. They even messaged me the day of to confirm that i was still going. Michelle was very friendly & welcoming. She helped us find the perfect bed that we were looking for. She also helped us to find the best price range for our budget as well. I would recommend them to anyone looking for a new bed set.
I would suggest if you looking for a bed this should be your first and last stop I love how it was by appointment only give you time and drive it to try out the different beds without heaven to share the time with other people that you don't know highly recommend checking them out
I'd definitely recommend this place to anyone looking for an amazing deal on quality beds. I was able to get an appointment the same day I called and within a half hour of getting there we had picked the perfect bed, filled out the financing info and were on the way home with our new bed. And the prices are well bellow anything you will find at any of the other furniture stores in the area. Mike was extremely helpful and he was able to give us his full attention since with an appointment you are the only customer there at that time. No searching around a giant furniture store looking for someone to help you or just ask a question to. I'm so happy i chose to try something different instead of a regular furniture store. I'll definitely be visiting again.
mike was amazing . everything was pretty affordable. they even set up a very affordable payment plans, if you cant buy everything up front. the service was fast and efficient. i had set an appointment and he was able to meet me early. plus they deliver for free. he went above and beyond with helping me , even after we concluded business. he was still kind and didnt rush me to go. if want to buy a new bed please go to mattress by appointment. because the beds and service are awesome.
It was a pleasure working with you Michael. I just want people to know how easy and affordable your mattress were to obtain, I even got it delivered!! I'm such a happy customer. PS sending people to you Michael. Thank you again. Very happy Kim S.
I was a bit sceptical at first but upon meeting the owner and having the one on one conversation I decidedly changed my mind. This is a place that anyone on a budget could afford to get the proper mattress for the best sleep. Michael is mattress saavy. He is personable and patient. Thank goodness I found this place. Will definitely refer anyone to check it out.
Thanks to Michael and his wife!
After shopping for a pillowtop Queen Mattress set for a week in various places, I decided to give Mattress By Appointment a try. I was pleasantly surprised with the quality and low prices offered! The selling point for me was free delivery that no other salesman or business had offered me! I would highly recommend this place if you're looking for a new mattress set!
Very nice experience. Was unable to make original appt set with them, they were very flexible and slid our appt up by a half an hour without question or seeming like we were being inconvenient. This was much appreciated especially having a newborn at home and fiancé who’s work schedule is very sparadic. Pleasant environment and a good selection to choose from, easy financing option with 90 days to pay off without interest. Delivery scheduled for next day. Would recommend to anyone I may run into needing a new bed!
The brand new mattress is clean and comfortable and half the price for a similar style in a mattress or furniture store! The place is a little hard to find, and I felt a little pressure to buy a mattress cover, even though it wasn't exactly what I was looking for. Overall I'm very satisfied.
Great people, very friendly. Always willing to work around your schedule. Worked with us on getting a good mattress for the amount that we were allowed. Told us about the mattress cover they had to help protect the mattress. Today we got a hold of them and told them about a mishap that had happened with the mattress cover and they replaced it and said they would take care of the claim. Always willing you help you in anyway possible. I would recommend going to see them first when you need a new mattress!
This place is AMAZING! The owner was very knowledgeable and showed me all kinds of options, he was going to deliver in a timely fashion but I wanted it today so I purchased my own straps to put on my car and they were too small so he gave me his! Highly recommended!
If we could leave 10 stars we would! Mike and Michelle are wonderful and we couldn't have asked for a better matress buying experience! If you need a bed, wether you have good credit or bad credit, this is the place to go! More businesses should have the kind of customer service! Thank you both for everything!
I found Matress By Appointment on their Facebook ad while searching for a bed. I sent them a text message asking some questions and to also set up an appointment to come look at some beds. They responded to my text in two minutes, with two different choices for appointment times the following day. I set up an appointment for 4pm the following day. The location was easy to find in Brewer. I was greeted by a woman, named Michele, who was very accommodating and informative. I have never bought a mattress before, but she made me feel right at home. I was able to try out as many beds as needed. I had brought my two year old son with me who was also shown the upmost kindness, which unfortunately isn’t always the case when I bring him with me to different businesses. I made my decision on the 3’rd bed I scene. I applied and was approved a payment arrangement thru West Creek Finacial. This took all of 10 minutes tops. I don’t have a truck so I was very happy to learn that delivery was free in the Bangor area.
My overal experience at Mattress by Appointment was a very positive fulfilling one. I am very satisfied with my purchase, the payment arrangement that was worked out, and the overall experience with the owners there. I will recommend any of my friends and family to buy a bed from here.
I bought a queen mattress, box spring and frame from Matress by Appointment a few months ago for my guest bedroom. We have company often and they all have complimented how comfortable the bed is. I just went in yesterday and bought a twin sized bed for my 3 year old son and am looking forward to seeing his reaction on a new bed. I love that Mattress by Appt delivers, and they have excellent customer service. I highly recommend buying a mattress from here!
So we were in the market for a new mattress and after window shopping unsuccessfully at many very expensive places and almost getting suckered into "finance deals" longer than the one for my new car did I stumble across this amazing mattress shop in Brewer, Maine "Maine Mattress By Appointment". I woke this morning in so much back pain that I could barely breathe at 4:00AM, lovely right? I decided that this would be one of the LAST nights that I sleep on that very uncomfortable mattress. So I messaged Maine Mattress By Appointment to set my appointment very early in the morning I might add, I instantly got a response for an appointment at 12:00 that day. So we go to our appointment and the customer service we were greeted with blew us away, the man who did our appointment was so polite, nice and caring! Instantly I noticed that this wasn't about just a sale of a mattress and how much money they can make but that we are getting a good nights sleep and that we are getting a great deal as well as what we want! I felt like I mattered and wasn't just a wallet or a potential sale! We were able to find an AMAZING MATTRESS for an AMAZING PRICE! I can honestly say that I will ALWAYS buy my mattresses from Maine Mattress By Appointment! And I strongly suggest that you do too! 😊