Mike and Michele Phillips have been Mattress By Appointment Dealers since December 2016.
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Mattress By Appointment Reviews
I stopped in for my appointment and worked with Michele, so easy to work with. Michele gave her honest opinion of what her favorite was and I was a little surprised that it wasn't the highest priced set that they had. I explained what I was looking for and how I'd been dreading the experience of mattress shopping. I purchased the one I wanted and even though it wasn't the best, highest priced one that they had Michele still made me feel like I was making the best decision.
I have needed a new mattress for a while and decided to bite the bullet. Texted Mike and set a meeting for 10 am the next morning. Got there and picked out a mattress and got approved instantly. And I don't get approved for much lol. It was easy and he is really nice. And the weekly payments don't break my wallet!
Being a business woman for years I am always skeptical when buying a product. I find many businesses are lacking in the personal service that is so necessary in today's market place. From the moment we walked into our appointment we were treated with such courtesy and a welcoming attitude. We never felt rushed, or that by mulling over our decisions we were being causing an inconvenience. What a great idea to make appointments so that you can give your customer 110% of your time and attention! We left with an amazing new bed and a smile on our faces. Thank you to both Michelle and Michael for making this a phenomenal buying experiance for us!!
We were given two times to choose from the same day we contacted them. We went in, met with Mike, and picked out a bed within 15 minutes. Financing was easy and quick. My bed was delivered two days later (there was weather, we live in Maine, stuff happens) and I love it. I would recommend to anyone to come here.
Great customer service from both Michael & Michelle purchased a great mattress for a good price....got free delivery and can't wait to get it....I think this mattress will out do others. Thanks again for the personal service......
If you are looking to buy a new bed you must go here! I found their ad on Facebook and sent a text and had a response in 2 minutes. I was sent two different times for an appointment the following day. It was easy to find the location. I had never bought a bed before and the woman Michele was very polite and informative. I tried out 3 different beds before I found the one I absolutely fell in love with. I was pleasantly surprised when I was given the price. I ended up getting a mattress, box spring, bed cover, and metal frame. I applied for payment arrangements thru West Creek Financial and was approved which took all of 10 minutes at most to complete. My husband and I don’t have a truck so I was very happy to hear that they offer free delivery in the Bangor area. I would recommend this place to any of my family or friends. I wasn’t treated like I was just some other customer. I was shown kindness and you could tell that they both cared about my comfort and happiness with the bed, not just money in there pocket. My overall experience was great. To the time it took (not to mention I had my two year old with me) the information on the product, the price, to helping me get the payment arrangement that fit my needs. I will definitely return when my son grows out of his toddler bed!!
I was a bit sceptical at first but upon meeting the owner and having the one on one conversation I decidedly changed my mind. This is a place that anyone on a budget could afford to get the proper mattress for the best sleep. Michael is mattress saavy. He is personable and patient. Thank goodness I found this place. Will definitely refer anyone to check it out. Thanks to Michael and his wife!
They were extremely friendly and helpful. They were very patient and helped me find a good matress for me. I love the mattress I got from them and I'm glad I went there