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Mattress By Appointment Reviews
Very professional I love the appointment because you are the only customer in the warehouse and they focus on the type of mattress your desire and the needs for your mattress. I found it very helpful and they are very knowledgeable of my symptoms and why I was there to purchase a new mattress. After arriving home setting up the new mattress Im absolutely 100% satisfied well beyond my expectations and with the 10-year warranty how can you beat this.... The prices where exactly what I was looking.... I will 100% be a repeat customer if I ever purchased another bed Thank you Mattress By Appointment
Set up an appointment by messenger Ron was available right away. Went and picked out a mattress and did paperwork all in 15 min. Set up a payment plan and scheduled a time to pick up my beautiful mattress. Awesome experience Ron was super welcoming and the prices are outstanding! Very first mattress purchase and very satisfied I'll definitely be coming back for a couple pillows!
Husband and I decided it was time for a new bed. Ron helped our friend with his bed, and we knew we wanted to go to the same place. We made an appointment and picked out a great queen sized bed. Delivery was same day, very pleased. The bed is super comfortable, and is helping us sleep better at night. Couldn't have come at a better time, my poor back being pregnant was so ready for this change! Thanks so much to Ron and his lovely wife for being so amazing. We told all our friends!!!
I saw Mattress by Appointment by chance on Facebook as an ad. I didn't have any need for a mattress then, but I kept them in mind since they had a 5.0 star review on Facebook. When it was time for us to buy a mattress for our daybed, I messaged this page and Ron was very responsive to my messages and was willing to accommodate my schedule. I originally scheduled for Monday, but he understood when I wanted to postpone the meeting after we received the package. Delivery got delayed and he was still ok. Forwarding to today when we finally were able to meet. He had a lot of mattresses to choose from, and I could tell that the quality was great, and they were reasonably priced way below fair market value. Aside from that, since we bought more than one mattress, he gave us a really great deal with our transaction. � I would recommend him to anyone needing a mattress in Champaign and other surrounding areas! 🖒 thanks, Ron!
My wife and I bought a bed there about a month ago and it's amazing. Total comfort, professionalism and all around great guy to purchase from. Will definitely refer to others and be back when we get another one!
Just purchased a new bed from Ron, he was very accommodating to times that I was available. And he was willing to deliver same day! Definitely would go back for another bed in the future!
Great experience even did a same day delivery from Champaign to fisher. Was really satisfied with the customer service and would highly recommend him to anyone needing a mattress.
Ron provided us with great service from the beginning to the end of our purchase. He even went out of his way to help tie the bed down. Better yet he texted us shortly after we left to make sure we made it home safely. Highly recommended coming to Ron if your looking for a great mattress at a great price!
My husband and I have been looking for a mattress for a while now. I just happen to see an ad for Mattress by Appointment on Facebook. We decided to check into it. Ron and his wife were so nice and accommodating. My husband and I both have health issues and Ron knew exactly what kind of mattress we needed for support. Thank you so much to Ron and his wife for helping us. If you need a great mattress call Ron. We recommend them 100 %. Looking forward to a great and comfortable night sleep.
This was the first stop in my mattress hunt. I'm just wanted a simple budget mattress with box spring. Setting up the appointment was easy, and when I got there, Ron showed me to the mattress storage room, answered all my questions, and left me alone to try out whichever one I wanted for as long as I needed. No pressure, no judgement, no one staring at me while I lie down to try each of the mattresses. I wanted to weight my options, so I went to Mattress Firm in Champaign to get an idea for a comparison. The cheapest one there was about the same price but was much worse in quality, and they charge $40 for delivery, so I went back to Ron. Time between payment and delivery (free on a Veteran's Day special) was less than 2 hours! The price IS cheaper here compared to formal stores because they are completely family operated and all the mattresses are just in a storage place, which means there aren't any overheads built into the price. The low-pressure environment is especially nice (when I walked out the first time Ron was very understanding). When I upgrade to a fancier mattress, I'll definitely be going to Mattress by Appointment again.
The Gentleman was very nice, informative and delivered our children's beds to us right on time. More importantly, he gave us a good deal.
Ron was so accommodating! He made time for me the very day I called, gave me full attention without pressure and was so reasonable with price. He was knowledgeable about each mattress (pocket coils vs. springs, types of foam, etc.) and worked with me until I laid down on one and closed my eyes. That was the one! He delivered to my house the very next day, working around both of our kids' schedules. I wish I had known about Ron & Mattress by Appointment before I had bought my previous bed. I would've spent half of what I did and been twice as happy. I'll definitely be back for my next one!
Ron was a very professional individual! He responded so quickly to us when we reached out, and was extremely kind to us when we arrived. We didn't have a truck at the moment of purchase and live about 20 mins out of town, he told us that if we wanted to go get our truck and come back to give him a call and he will come BACK and meet us so we can take our merchandise home that same day! I would highly recommend This business to anyone who is searching for a new mattress! We love our new bed! Thank You!
I am very pleased with the way I was treated , and especially pleased with the quality of product. I will recommend the service and products offered here to anyone looking to save cash and not have the pressure that can come with the big box store! Easy to work with, and easy to buy! Can't wait to sleep in my new bed!
No frills warehouse, was met promptly for my appointment. Bought a very comfortable mattress set. Delivered the same day! Great price. Next time we need a bed I will be going back. Thanks for a great shopping experience.
Cut out the glossy advertisements, big showrooms, and salesmen who work on commission. Needed a good mattress at a fair price. Gave this place a shot based on the all the great FB reviews. Gotta agree with them. Ron, the owner, was prompt in replying and met me when it was convenient for me. Good quality mattresses and prompt delivery. But best part of the store is Ron. Goes out of his way to work with you. Highly recommended. Concept is different and works!
Ron was very nice and worked hard to make sure that you knew exactly what you were buying. He went above and beyond to make me feel comfortable. I am extremely satisfied with my purchase and i highly recommend this company to anyone who is looking for a mattress without the stress and hassle.. plus he's delivering to me on a major holiday so once again Above and Beyond.. thank you so much
From the moment I walked into the building he was professional. He showed me everything and gave me all the time I needed to decide what I wanted. He was very knowledgeable about everything and was also very nice and welcoming. Other people I spoke with about buying from them were rude. He was courteous from the first time we spoke until he delivered which by the way was 10 mins after I left. I told him my back issues and he helped me pick a mattress set that had me sleeping like a baby. We were able to feel and touch to see what we were comfortable with. And the best part was not being rushed although it was well past closing time. And he still delivered my King size bed, box springs, mattress, and frame withing minutes. Thank you and I'd recommend them to everyone. I will definitely shop here and only here from now on. Great prices for brand new sets. There really is a set for everyone.